Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWAs services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.

• Supervisor: The incumbent is responsible to the Area Loan Supervisor. Responsibilities
• Promotes and retails credit to micro-entrepreneurs and small businesses through visits to designated local market and industrial areas to support business development by financing working capital and investment opportunities.
• Promotes and retails consumer and housing loans to low-income households through visits to their workplaces and households to provide finance for household assets and home improvement.
• Ensures screening of prospective borrowers, including visiting the businesses and/or households, completing the loan applications, analyzing the loan requests and recommending disbursement.
• Through individual marketing and promotion channels, ensures financing new and repeated loans to increase the size of the portfolio.
• Monitors and leverages an adequate healthy caseload of active borrowers.
• Follows up on payments of performing portfolio to ensure adequate repayment rate.
• In coordination with the relevant MD staff, follows up on payments of bad portfolio from delinquent clients to reduce its volume.
• Performs other duties as may be assigned by the supervisor. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.
• Relating and Networking
• Coping with Pressure and Setbacks
• Analyzing
• Following Instructions and Procedures
• Persuading and Influencing
• Ability to work within a team
• Customer focus with commercial judgment
• Familiarity with the local market needs
• Problem solving abilities Education Completion of a two-year post-secondary diploma in accountancy, business, marketing or other related discipline. Job – Specific Qualification Not available. Work Experience Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesnt necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.
• Completion of three years of relevant working experience, including in microfinance (as a Loan Officer), sales or marketing is required.
• Maintaining a very good performance (Meets Expectations as per the applied performance system standards) throughout the whole period of service as a Junior Loan Officer in MD is required.
• Completion of a two-year post-secondary diploma in accountancy, business, marketing or other related discipline is required.
• Are you currently residing in Duty Station. It is required that you specify your current location. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). Required Languages Language Reading Writing Listening Speaking English UN Level II UN Level II UN Level II UN Level II Arabic UN Level II UN Level II UN Level II UN Level II Assessment During the assessment, the applications will be given preference based on the following desirable qualifications:
• A university degree from an accredited educational institution in business administration, accountancy or economics OR relevant years of experience in sales, marketing, or banking.
• Possession of a valid driving license.
• Good command of spoken and written English.
• Provided very good understanding of the context of Palestine refugees and UNRWA operations. The shortlisted candidates will be afterward evaluated based on:
• Technical Test
• Competency-based Interview Candidates who meet the post requirements will be considered for the ongoing competitive process. To ensure alignment with the UN language levels, please refer to the guidance below: Level I: Basic knowledge of English. Level II: Good to very good command of English. Level III: Excellent English language skills. Level IV: Expert level or native proficiency. *** This position requires a basic command of spoken and written English. Special Notice Type of Contract: Limited Duration Contract (LDC), ML3B. The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC. Duration of Contract: Up to 1-year renewable; based on continued need, fund availability and satisfactory performance. Appointment subject to funding confirmation Level & Salary: LDC – ML3B monthly basic salary ranges JOD (508.200 fils) Other Benefits: Other benefits include compulsory medical insurance, annual leave, dependency allowance (if applicable), & incentive payments up to USD 280 in accordance with department incentive policy). Additional benefits: -2 days of sick leave for each completed month of service. -Maternity Leave, upon meeting eligibility requirements. -2 weeks paternity leave. upon meeting eligibility requirements. Department/Office: UNRWA – Programme Microfinance Jordan Duty Station: Microfinance Branches (Wehdat, Ballad, Bayader, Zarqa, Russiefa, Irbid, Husun, Madaba and Jerash). Recruitment rosters will be established per the following areas:
• Amman (covering Wehdat, Balad and Bayader Branches)
• Zarqa (covering Zarqa and Russeifa Branches)
• Irbid (covering Irbid and Husun Branches)
• Madaba (covering Madaba Branch)
• Jerash (covering Jerash Branch) Equivalency: Equivalency may apply for this post.
• Candidates with a combination of additional relevant academic qualifications and/or additional years of progressive work experience may also be considered on equivalency. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Other Information
• Willingness to work beyond regular working hours.
• For the Women Household Lending product, complying with the acceptable cultural norms, such vacancies will only be offered to female candidates. General Information:
• This vacancy notice is open to internal and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply.
• The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.
• Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation costs.
• Preference will be given to registered Palestine refugees and candidates…