Digital Platform Engineer at World Vision International (WVI) – Philippines REMOTE POSSIBLE
Recruiter: World Vision International (WVI)
About World Vision International (WVI)
World Vision International (WVI) is part of the United Nations system, working to promote international cooperation and address global challenges. As a UN entity, it contributes to the organization’s mission of maintaining international peace and security, developing friendly relations among nations, and promoting international cooperation in solving international problems and encouraging respect for human rights.
Job Summary
This position offers an opportunity to contribute to international cooperation and sustainable development within World Vision International (WVI)’s important work in international cooperation and sustainable development. Working in Philippines, you will collaborate with international colleagues and partners to address global challenges and promote sustainable development. Your responsibilities will include: All CVs should be submitted in English. Additionally, you will: Th is position is open to candidates based in countries where World Vision International is legally registered to operate. This role provides an excellent opportunity for professional growth while making a meaningful contribution to international cooperation and global peace and security.
Full Job Description
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable childrens life stories!
Key Responsibilities:
IMPORTANT INFORMATION:
All CVs should be submitted in English.
This position is open to candidates based in countries where World Vision International is legally registered to operate.
The Digital Platform Engineer is responsible for ensuring the reliability, performance, and availability of key business applications across the organization. This role provides technical support, troubleshooting, and maintenance, while collaborating with platform and infrastructure teams to improve application stability and user satisfaction.
Key Responsibilities:
Collaborate with the Technology Business Management (TBM) team to support adoption and continuous improvement of the organization’s productivity toolset (Digital Workplace), including Microsoft 365, Box and any future digital platforms and infrastructure applications.
Provide support, guidance, and collaboration to field office IT staff across all regions to ensure consistent service delivery and alignment with global standards.
Provide Level 2 and Level 3 technical support for business productivity tools such as Microsoft 365, Box, and related services.
Troubleshoot and resolve application performance issues, access problems, and service disruptions.
Work closely with product owners, vendors, and infrastructure teams to implement fixes and enhancements.
Monitor application health using ITOM tools and proactively identify potential issues.
Document procedures, configurations, and support runbooks for common issues and fixes.
Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization’s new ways of working.
Key Skills and Competencies:
Experience designing, building, and maintaining scalable and reliable digital platforms that support business productivity
Strong analytical and troubleshooting skills with an application-centric mindset.
Experience supporting Microsoft 365, Box, OneDrive, Teams, and collaboration platforms.
Understanding of ITOM and ITIL practices for incident, problem, and change management.
Security-first mindset when supporting and configuring applications.
Customer-centricensuring user issues are resolved effectively with clear communication and empathy.
Applicant Types Accepted:
Key Details
- Job Title: Digital Platform Engineer
- Grade: N/A
- Location: Philippines (Remote work possible)
- Department: World Vision International (WVI)
- Contract Type: Professional Staff
- Estimated Salary Range:$70,000 – $120,000 USD annually
Qualifications
- Not specified in the official posting
Skills
- Not specified in the official posting
Benefits
- Competitive compensation package
- Professional development opportunities
- Comprehensive health and wellness benefits
- Inclusive and collaborative work environment
How to Apply
Applications must be submitted through the official UN careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.