Role Title: People and Culture Officer, Workday Functional Analyst

Contract Type: Regular

Reporting to: Associate Director, People and Culture Systems

Department: People and Culture

Location: New York or London. This is a 50% hybrid role.

Team Name: People and Culture Systems

Team description and role purpose

The P&C Systems team is part of the P&C Operations and Systems team, which is responsible for managing, optimizing, and enhancing the P&C systems ecosystem. The team collaborates cross-functionally within P&C and the organizations to identify and resolve stakeholder needs through an optimized solution.

Key responsibilities

As People and Culture Officer your responsibilities will include but not be limited to:

Responsible for continuously monitoring Workday data, security, and process integrity across the P&C system ecosystem, partnering with the Employee Support Centre (ESC) to ensure effective system maintenance and issue resolution.

Accountable for ensuring that the data in the P&C ecosystem complies with OSF requirements for specific countries, e.g. GDPR

Responsible for managing partnerships with external vendors, providing system support, and ensuring that the agreed SLAs are met.

Drive the solutions for issues for core HCM (Human Capital Management) and other Workday functionalities with OSFs Workday support provider, ensuring timely resolution.

Articulate requirements from stakeholders, conduct feasibility analysis and ensure the project steps are documented before initiating the solution process.

Accountable for troubleshooting Workday issues and integrations with other systems per agreed SLAs in collaboration with stakeholders.

Accountable for conducting and leading in-depth testing for configurations and updates in Workday under the guidance of associate director P&C systems.

Responsible for executing mass data changes in the workday in collaboration with the P&C teams, ensuring accuracy and data integrity.

Responsible for driving the change management and communications as appropriate in case of new P&C program or policy implementation impacting the P&C technology and systems.

Responsible for managing and updating the SOPs, governance controls and other Workday policies in collaboration with IT.

Accountable for regularly analyzing Workday data integrity in collaboration with the Associate Director Workforce planning, identifying potential gaps or issues, and initiating corrective action.

Key metrics

Service provider performance

Employee Satisfaction score

System uptime

Key internal relationships

Advisory Partners

Operation Directors location based

Compensation and Benefits Team

Talent Management Team

Employee Support Center

Information and Technology team

Legal and Governance

Key external relationships

AMS providers

External consultants

The ideal candidate (essential criteria)

Qualifications

Essential : University degree or equivalent experience and Workday Certification

Desirable: Professional qualification in Human Resources.

Experience

Essential :

At least 7 years Workday experience

Proven experience in hands-on configuration across multiple Workday Functional Areas to meet evolving business needs

Effectively work independently, with efficiency in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without loss of attention to detail

Familiar with the Workday bi-annual release process

Desirable:

Having multiple Workday certifications

Certified implementer of any other SaaS modules

Functional Competencies:

Strong working knowledge of multiple P&C systems, specifically Workday core HCM, Recruitment and Talent modules

Strong analytical capabilities and knowledge of the use of metrics, with advanced Excel skills

Have excellent attention to detail

Ability to work and manage external vendors

Personal Competencies:

Demonstrates commitment to OSFs core values of humility, commitment, collaboration, respect, inclusivity, and integrity

Strong written, verbal, organizational, analytical, and interpersonal skills; exercise good listening and communication skills with sensitivity to cultural communication differences

Effectively work as a team member, with an important level of initiative, self-motivation, and ability to meet goals

Pleasant, diplomatic manner and disposition in interacting with colleagues and the public, showing discretion and ability to handle confidential issues

Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice

Commitment to listening and working with humility; ways of working that are respectful to all people and that support space and voice for all diverse perspectives in our workplace

Languages:

An excellent knowledge of English

Knowledge of other languages would be an asset

What we offer Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.

Excellent benefits and perks to promote well-being and a healthy work-life balance, including:

Generous time off and flexible work arrangements.

Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).

Exceptional retirement savings plan (non-contributory for employees) and life insurance.

Progressive paid parental leave, reproductive and family planning support, and much more.

A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

The salary range for this role in the US is $144,000 – $156,000 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience.

Who we are

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.

Guided by our founders values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.

Additional information

Open Society Foundations is committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and life experiences. Each candidate is evaluated solely on their unique qualifications without regard to race, age, sex, religion, ethnic origin, nationality, gender, sexual orientation, disability, pregnancy, or any other legally protected characteristics.

We are committed to providing reasonable accommodations for candidates with disabilities.

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.