Blood Collection Staff – Customer Service at American Red Cross – United States
Recruiter: American Red Cross
About American Red Cross
The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education. Founded in 1881, it mobilizes volunteers and donors to respond to disasters, supply blood to patients, teach lifesaving skills, and support military families. It is part of the global International Red Cross and Red Crescent Movement.
Job Summary
This position offers an opportunity to contribute to administrative management within American Red Cross’s important work in international cooperation and sustainable development. Working in United States, you will collaborate with international colleagues and partners to address global challenges and promote sustainable development. This role provides an excellent opportunity for professional growth while making a meaningful contribution to international cooperation and global peace and security.
Full Job Description
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network?
Join usWhere your Career is a Force for Good!
Job Description:
Where your Career is a Force for Good No Medical Experience Required
No medical background? No problem. The American Red Cross provides full paid training so you can build real healthcare skills, advance your career, and make an impact in your community starting from day one.
Want to see what the role actually looks like? Watch this 2-minute video.
What You’ll Earn & Receive
Compensation
Starting rate $18.73/hour
This position is covered under a union contract
Benefits
Medical, Dental, & Vision coverage
Health Spending & Flexible Spending Accounts
15 days PTO to start
11 paid holidays (6 core + 5 floating)
401(k) with up to 6% company match
Paid Family Leave
Short- & Long-Term Disability
Employee Assistance Program
Service awards & employee recognition
Joining The American Red Cross is like nothing else it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
A Day in the Life: Your Impact
Every two seconds, someone in the U.S. needs blood and you help make that lifesaving connection possible.
You’ll travel with your team to donation sites at schools, community centers, workplaces, and more. This role blends hands-on teamwork, meaningful interactions, and the satisfaction of knowing your work matters.
Your day includes:
Set the Stage Transport and set up equipment to turn everyday spaces into professional donation centers. All staff work as a team to set up and tear down the equipment required to conduct a mobile blood drive.
Connect with Donors Welcome donors, listen to their stories, and help them feel comfortable and valued
Build Real Skills Perform safe, high-quality blood collections once fully trained in phlebotomy techniques
Ensure Safety & Compliance Follow all safety procedures and regulatory requirements to ensure every donation meets quality standards and can be safely transfused.
Pack Up with Purpose Leave each site knowing the blood collected today could reach a patient within days
The Schedule (Earlysville, Virginia)
We operate when donors are available, so you can expect a mix of:
Early mornings
Evenings
Weekends
Occasional holidays
Some locations may require overnight travel
Your schedule is shared 23 weeks in advance, giving you plenty of time to plan your life around your work.
What We’re Looking For
Were looking for people with heart, reliability, and strong potential whether your background is medical, service-based, or community-focused.
You’ll do well here if you have:
A high school diploma or GED
Customer service experience and effective verbal communication skills
A current, valid drivers license with a good driving record; reliable personal transportation may be required in certain locations
Basic computer skills required; proficiency with Microsoft Office applications required.
Physical Requirements
This role is physically active. You’ll need to be comfortable with:
Lifting, pushing, or pulling heavy weights up and down ramps and stairs
Good manual dexterity
Sitting or standing for long periods of time
Adapting to long, irregular hours and frequent schedule changes
A minimum height of 60 inches (required to safely operate Red Cross vehicles)
Preferred Qualifications
Bonus points (not required) we love seeing experience in any of the following:
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience
Retail, hospitality, food service, military service, or other people-focused roles
Ready to Be a Force for Good?
Apply today and start a career that saves lives we’ll teach you everything else.
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Key Details
- Job Title: Blood Collection Staff – Customer Service
- Grade: N/A
- Location: Earlysville, United States
- Department: American Red Cross
- Contract Type: Professional Staff
- Estimated Salary Range:$84,000 – $144,000 USD annually
Qualifications
- Not specified in the official posting
Skills
- Not specified in the official posting
Benefits
- . You join a community that respects who you are away from work as much as what you do while at work.
How to Apply
Applications must be submitted through the official UN careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.