The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Administrative Assistant is responsible for both receptionist services and administrative duties for the IRC Richmond office. As this position will serve as the first point of contact for all IRC client visits and phone calls, this position is not hybrid and will be expected to open up the office and close the office daily (9:00am-5:00pm). Major Responsibilities: Greet visitors, ascertain their needs, answer basic questions, and direct them to the appropriate staff person or department. Manage flow of visitors during peak periods such as open office hours. Answer and direct incoming telephone calls for the Richmond office. Take messages and answer basic questions. Assist with safety and security measures as required. Order and maintain stock of needed office supplies, review inventory, and monitor prices. Maintain office equipment including copier, fax, printer, scanner, and projector in good working order. Arrange for maintenance and repair as needed. Review intern applications, complete interviews with candidates. Make recommendations to Operations Coordinator on intern selections and supervise onboarding and training. Distribute bus passes and vouchers. Maintain accurate inventory and update Operations Coordinator with changes. Assists with ID badges and maintaining office photo lists. Assist with Operations Coordinator with IT issues and other system equipment. Monitor telephone system; update voice mail and extensions as needed for new staff and maintain office phone list. Ensure new staff and interns have access to ID cards, swipe cards and office keys. Receive and distribute mail. Process outgoing mail and deposit in mailbox on daily basis. Comply with agency policies and protocol. Other tasks and projects as directed by supervisor. Job Requirements: Education: High school diploma required; some university education preferred. Demonstrated Skills &Competencies: Fluent in English with strong verbal and written communication skills. Additional language capacity would be preferred. Demonstrated proficiency with Microsoft Office programs including Excel, Word, and Outlook Must be well-organized, reliable, professional, detail oriented and flexible. Desire to work as a team member and in a multicultural workplace. Must have a valid drivers license, active insurance policy, and access to reliable transportation. Working Environment: Standard office environment. Compensation: (Pay Range: $19.50- $21.50) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and – as an evidence-based organization – to relentlessly improve the impact we deliver for those we serve. If youre ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.