MAJOR RESPONSIBILITIES & DUTIES:

Provides leadership and direction in the strategic design, implementation and maintenance of communications systems.

Designs and implements strategic plans for communications technologies and operations.

Assesses organizational needs for new or modified communications systems.

Hires, trains, and evaluates staff.

Consults with users, management, and technicians, and makes recommendations for changes and updates.

Manages daily operations and oversees a team in diagnosing, repairing, and maintaining communications systems and infrastructure; participates in repair processes and installs and optimizes equipment as needed.

Initiates actions to prevent recurrence of issues through analysis, user education, and training.

Manages the administration of real time monitoring systems and critical communication applications; oversees the trending and capacity analysis of the communications systems.

Manages the integration of communications systems.

Recommends and budgets for the purchase of new equipment and services.

Researches products and vendors based on projected growth of communication systems and identifies necessary upgrades.

Researches, evaluates, and oversees the implementation of new technologies.

Travels to various Boys Town locations as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of strategic planning, resource allocation, leadership technique, and coordination of resources in a non-profit organization. Knowledge of organizational strategies and ability to apply those strategies in practice.

Knowledge of best practices, methodologies, and practical application of communications engineering and technologies.

Ability to understand the needs of the organization and anticipate technology requirements.

Extensive knowledge of VOIP, PBX, voicemail, TDM, and ACDs.

High degree of professionalism and interpersonal skills.

Ability to analyze and evaluate results and formulate proactive solutions for problem avoidance and resolution.

Excellent critical thinking, analytical, and problem-solving skills.

Ability to communicate with individuals at all levels in the organization and with external contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.

Ability to successfully lead a team of associates and complex projects.

REQUIRED QUALIFICATIONS:

Bachelors degree or equivalent combination or education and experience required.

Minimum of 5 years of experience in communications engineering, including management experience required.

Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.

PREFERRED QUALIFICATIONS:

Certifications such as CCNP or CCNA or similar professional certifications and specialized training related to communications and network administration preferred.

Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

Position requires moderate physical activity. Handling of average weight objects 30 pounds and up to 100 pounds with assistance on occasion, standing, walking, or at a keyboard, workstation, or desk. Work is typically in a normal office administrative or computer environment involving minimal exposure to physical risks.

Care and respect for others is more than a commitment at Boys Town it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town’s mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.