DUTIES

SUMMARY

Provides routine clerical and administrative support.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prepares routine correspondence, forms, and similar items using word processing, spreadsheet or other software applications.

Enters data into the computer ensuring accuracy and completeness; prepares and distributes routine reports.

Sets up, and files program/department/personnel/client documents under supervision; copies, sorts, faxes, collates and retrieves documents.

Calls for repairs/maintenance of office equipment such as copier, fax, telephone, or computer. Sorts and distributes incoming mail; prepares outgoing mail including internal office mail, external mail, overnight services, delivery services and registered mail. Acts as receptionist for department, greeting and directing visitors, answering and forwarding telephone calls, assisting in the general operations of facilities including maintenance, resolving operational issues, scheduling conference/training rooms, housekeeping, safety and security. Maintains calendars, schedules program/department and supervisor appointments as directed; updates calendar and ensures appropriate parties are informed. Supports the front office reception area as needed.

IT Administrative Assistant

Act as the primary liaison between the IT department, Finance department, and external vendors to coordinate and ensure timely payment of invoices.

Receive incoming calls, emails, and chat messages from end-users requiring IT assistance, assign helpdesk tickets to appropriate technicians, and provide basic troubleshooting support as needed.

ADDITIONAL DUTIES

Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

One year of administrative/clerical experience.

High school diploma or general education degree (GED) required.

OTHER QUALIFICATIONS

Possesses a valid driver’s license and state-required auto insurance or reliable access to transportation depending on business needs.

This position may require some travel.

Spanish / English bilingual preferred.

Excellent data entry skills

Ability to multi-task.

Extremely organized.

Ability to work with others towards a common goal.

Ability to be flexible and work in a changing environment.

Ability to coordinate projects, solve problems and make solid business recommendations.

Ability to establish and maintain routine files, records, and official documents.

Ability to handle confidential information.

Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities

Sensitivity to service populations cultural and socioeconomic characteristics.

Excellent verbal and written communication skills.

Punctual and dependable attendance.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

COMPUTER SKILLS

Must have intermediate knowledge of Office 365 programs in a Windows environment.

Accounting software

Database software

Finance Edge

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 – 2/3, 2/3+]

Stand: -1/3

Walk: -1/3

Sit: 2/3 +

Reach with hands and arms: 2/3+

Use hands to finger, handle, or feel: 2/3+

Climb or balance: -1/3

Bend, kneel, crouch, or crawl: -1/3

Talk or hear: 2/3+

Taste or smell: None

Carry, push or pull: -1/3

Lifts Weights or Exerts Force Up to 10 pounds: -1/3 Up to 25 pounds: -1/3 Up to 50 pounds: None Up to 100 pounds: None More than 100 pounds: None

VISION REQUIREMENTS

No special vision requirements.

WORK ENVIRONMENT

The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 – 2/3, 2/3+]

Environmental variables that may be indicated as applicable to the position:

Working near mechanical parts: None

Work in high, precarious places: None

Fumes or airborne particles: None

Toxic or caustic chemicals: None

Outdoor weather conditions: -1/3

Extreme cold (non-weather): None

Extreme heat (non-weather): None

Risk of electrical shock: None

NOISE LEVEL

Moderate noise

REQUIRED TRAINING

New Hire Orientation

AB-1343: Sexual Harassment Prevention training

Mandated Reporter

Timekeeping & Attendance

COMPENSATION:

In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS:

Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year

Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

403b Retirement Plan with employer contribution for eligible employees

Up to $4,500 in tuition reimbursement per calendar year

Eligible for the Public Service Loan Forgiveness program

Flexible Spending Account (FSA) & Health Savings Account (HSA)

Employer paid Life and AD&D Insurance

Voluntary Supplemental Insurance

Opportunity for growth & advancement

Professional development & continued training

Team building & bonding through company sponsored events & activities

CONTINGENCIES:

Influenza immunization or declination

COVID-19, MMR and Tdap immunizations

Education verification

Reference check

Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services

Drug and alcohol screening

Tuberculosis screening