IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

Specific Responsibilities

As part of the interdisciplinary health care team, provides clinical and personal care support within the clinic to help participants maintain independence and safely remain in the community.

Assists participants with personal care needs in the clinic setting as appropriate, including assistance with hygiene, peri-care, oral care, skin care, mobility, transfers, toileting, and ambulation.

Prepares participants for clinical visits by obtaining and documenting vital signs, collecting specimens (e.g., urine, sputum), and assisting with other pre-visit tasks in accordance with Medical Assistant scope of practice.

Performs clinical procedures within certification and Medical Assistant scope of practice, including blood draws and administration of medications by approved routes under provider direction.

Communicates clinical observations and collected data, including vital signs and participant status, promptly to appropriate nursing or provider staff.

Works closely with Primary Care Providers and nursing staff to prepare exam rooms, assist during visits or procedures, and support efficient clinic workflow.

Collaborates with clinic staff to maintain adequate supplies and ensure exam rooms and clinical storage areas are stocked, organized, and ready for participant care.

Provides supportive supervision and reassurance to participants, including reminders related to medical care, treatment plans, or dietary restrictions when appropriate.

Maintains a clean, safe, and organized clinic environment.

Documents care activities and completes required records in the electronic medical record system in accordance with program policies and procedures.

Participates in staff meetings, case conferences, and training as assigned.

May assist in the orientation or training of new staff, health workers, or volunteers.

Promotes positive relationships with participants, families, visitors, and community partners through professional and respectful interactions.

May provide administrative support, including coverage for clinic clerical functions when needed.

Performs other related duties as assigned.

REQUIRED QUALIFICATIONS:

Graduation from a certified Medical Assistant program

Interest and willingness to work in a multilingual, multicultural environment.

Knowledge of the community served.

Current/prior experience in phlebotomy

PHYSICAL REQUIREMENTS:

Must be able to lift, transfer, push/pull, maneuver, and reposition 35 lbs.

Ability to reach, bend and walk

Five finger manipulations

COMPENSATION:

Range: $25 – $29/hourly

This rate is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, client needs, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.

All official communication will come from a verified IOA email address.

If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org .

All legitimate job openings can be found on the Institute on Aging Careers Page .

We encourage you to learn more about IOA by visiting us here .

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.