IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the status-quo and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

PRIMARY RESPONSIBILITIES

Provide supervision, coaching, and mentoring to the Health Plan of San Mateo and Central California Alliance for Health (CCAH) Coastal and Inland leaders, and any future expansion program leaders

Lead Health Equity initiatives through data collection and analysis and implement strategies to impact areas of concern

Gather program data, specifically outcomes data, to compile and analyze evidence and examples of current operational performance. Additionally, utilize data to identify areas to improve operations and address gaps in services

Leverage data to develop best practices and improved operational models and standardize quality driven practices across all CalAIM programs

Lead and expand quality accreditations such as NCQA to further ensure IOA is following best practices and is seeking out ways to be a thought leader in high quality care delivery

In collaboration with VP of Community Living Services, develop program budgets and budget modifications for IOA, Medi-Cal providers, health plans, and Department of Health Care Services.

Monitor monthly expenditures to ensure compliance with program budgets

Drive cross team process improvements and best practices that enhance the client and employee experiences across programs

In collaboration with VP of CLS, participate in IOA and/or Medi-Cal programs and health plans relevant to statewide Care Management, client transitions, or IOAs strategic planning

Builds and maintains relationships with key funders and community partners

Innovate and execute new strategies for growing existing programs through enhanced services, pilots, or collaborative opportunities

Collaborate with cross-functional teams to align growth strategies with overall programmatical goals

Partner with VP of CLS to establish new programs in accordance with Strategic Partnership team.

Support collaboration and communication across CalAIM geographies across different department and teams in order to strive for cohesiveness and a sense of togetherness and belonging to facilitate a holistic approach to achieving a strategic objective.

Provide mentorship and guidance to new program managers focusing on the enrollment process and the importance of growth while also understanding the CalAIM landscape.

Partner with CLS Leadership team to help foster positive and collaborative work environment, promoting professional development and growth for new Program Managers who are developing new programs.

Provide corporate visibility and share corporate communications with programs

Sets strategy and vision for the CLS programs related to employee engagement, client satisfaction, staff professional development, quality improvement, and budget performance

Conducts regular leader meetings

Develop and control operating budgets for CalAIM in collaboration with Finance

In collaboration with VP of CLS, participate in IOA and/or Medi-Cal programs and health plans relevant to statewide Care Management, client transitions, or IOAs strategic planning

Builds and maintains relationships with key funders and community partners

Looks for opportunities to implement best practices as identified by corporate throughout the organization

Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, and corporate management

Responsible for expanding personal knowledge, skills and attitudes specific to CalAIM services

Responsible for expanding personal knowledge related to political initiatives and their impact on IOA service lines and programs

Responsible for remaining current with changes in statewide community-based and long term services for high-risk, low-income individuals, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program and staff

Ensures that centers operate in compliance with all State and Federal regulations

In collaboration with VP of Strategic Partnerships, provide support for new business opportunities

In collaboration with Facilities and Technology team, lead the development and implementation of new space and facilities plans for programs

Developing and implementing CalAIM programs in new regions in collaboration with Medi-Cal Managed Care health plans and the CLS implementation team

All other related duties as assigned

REQUIRED QUALIFICATIONS

Masters degree or higher in Administration, Public Health, Social Work, Nursing, Psychology, Counseling, Rehabilitation, Gerontology or Sociology from an accredited college or university

Minimum 5 years supervisory experience in a medical or community-based setting

Minimum 7 years experience as a Registered Nurse, Psychologist, or Licensed Clinical Social Worker in a medical or a community-based setting

Experience in building and leading an efficient and effective multi-disciplinary team preferred.

Broad understanding of community-based health and social services and pertinent policy issues

Excellent interpersonal, verbal, and written communication skills

DESIRED QUALIFICATIONS

Current/prior experience as a Licensed Clinical Social Worker (LCSW), Licensed Psychologist, or Registered Nurse

Direct practice experience in behavioral health

Demonstrated understanding of the healthcare system, community-based resources, and long-term care support and services

Demonstrated understanding of behavioral health resources and behavioral health interventions

Ability to develop and successfully manage large numbers of professional relationships

Solid understanding of community-based case management

Demonstrated ability to work collaboratively and to encourage collegial working relationships and team building within IOA and with outside partnerships

Demonstrated ability to identify and develop new funding streams and partners

Strong presence and creative thinking abilities

COMPENSATION

Range: $190,000 – $200,000/Annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.

All official communication will come from a verified IOA email address.

If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org .

All legitimate job openings can be found on the Institute on Aging Careers Page .

We encourage you to learn more about IOA by visiting us here .

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.