Head of Business Development & Client Relationships

Barbican, London | Hybrid Working | Commercial | Fixed Term Contract: 6 Months | Full Time

Competitive salary available, depending on experience

37.5 Weekly Hours

At Nuffield Health, our purpose is to build a healthier nation. The Head of Business Development & Client Relationships leads the sales and client management of over 1,000 corporate clients, representing around 200,000 employees who benefit from our Primary Care, Fitness and Secondary Care services. This role is responsible for all commercial and client relationships, delivering sales, retention and EBITDA growth, and achieving budget targets. As the external face of Nuffield Health to the corporate market, you will build strong, trusted relationships while leading and coaching a team of sales and account management professionals.

Youll set the target markets, business development strategy and sales approach, while connecting across Nuffield to drive product innovation, clinical integration and commercial opportunities.

As our Head of Business Development & Client Relationships you will:

Lead business development strategy and planning across all corporate clients.

Develop competitive strategies and identify new markets and sales opportunities.

Maintain strong awareness of market innovation, product development and Nuffield-wide capabilities.

Develop, communicate and implement business development plans aligned to Group Policy.

Ensure all BD activity is wellplanned, targeted and delivered to time, budget and quality standards.

Lead, motivate and coach the sales and client management team, ensuring clear objectives, performance oversight and ongoing development.

Build and grow relationships with existing clients across the network, including handson ownership of top 20 clients and top 3 brokers/intermediaries.

Drive growth in existing client business, retention of key accounts and expansion in target sectors.

Build a strong sales pipeline with high conversion rates, ensuring revenue and EBITDA growth across Corporate, Fitness and Primary Care services.

Drive referral revenue growth into Fitness and Secondary Care.

Set clear commercial and operational targets across the team to support growth.

Ensure timely, highquality delivery to clients, with strong satisfaction and feedback outcomes.

Collaborate with Pricing, Marketing and CRM teams to support winning, retaining and growing profitable business.

To succeed as our Head of Business Development & Client Relationships youll bring:

Degree-level qualification or equivalent professional experience.

Evidence of continuous development and commitment to personal growth.

Strong experience managing teams, ideally within a commercial or sales environment.

Strong understanding of the corporate market and client expectations.

Able to work autonomously with strong awareness of the endcustomer perspective.

Excellent interpersonal, communication and presentation skills.

Strong IT capability and confidence using CRM and sales systems.

Qualityimprovement mindset with a proactive, solutionsfocused approach.

Visible, influential leader capable of motivating teams and shaping culture.

Experience translating strategic plans into operational delivery and measurable outcomes.

Strong internal and external stakeholder management, with proven relationshipbuilding skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. Thats why weve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of whats important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, its a good idea to apply right away to ensure youre considered for this role.

Apply today… It starts with you.