Recovery Coordinator – Newcastle Treatment and Recovery Service

Location: Plummer Court, Newcastle, NE1 6UR Working Hours: 37 hours per week Contract Type: Permanent Salary: 25,110 – 32,090

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

About the Role

As a Recovery Coordinator, you will work as part of a multidisciplinary team to deliver collaborative recovery planning and case management for individuals experiencing drug and alcohol misuse. You will support people across all stages of their recovery journeyfrom initial triage, assessment and engagement through to structured treatment and sustained recoveryensuring care is person-centred, strengths-based and focused on reducing harm and improving wellbeing.

You will lead effective case management for a defined caseload, facilitating access to treatment, community resources and psychosocial interventions that build recovery capital and promote positive outcomes for individuals, families and the wider community.

About You

You are a compassionate and organised professional with experience supporting people affected by drug and alcohol use in a health, social care or community setting. You can carry out assessments, develop recovery and risk management plans, and deliver evidence-based interventions while building positive, trusting relationships.

With a strong understanding of safeguarding, harm reduction and partnership working, you manage a varied caseload, maintain accurate records and remain committed to person-centred support that promotes sustained recovery and wellbeing.

What Youll Do

Work collaboratively with partner agencies and the multidisciplinary team to complete shared assessments, key working and interventions that support progression from engagement through structured treatment to sustained recovery.

Manage a defined caseload, developing, implementing and reviewing personalised recovery and risk management plans in partnership with colleagues, families and significant others where appropriate.

Facilitate access to treatment pathways, psychosocial interventions, community resources and peer support to strengthen recovery, social inclusion and harm reduction.

Deliver evidence-based one-to-one and group interventions, maintain accurate records, contribute to reviews and meetings, and work in line with safeguarding, clinical governance and organisational policies.

To Succeed in This Role, Youll Need

Knowledge of harm-reduction approaches in relation to substance misuse and recovery-focused models of care.

Understanding of, and ability to deliver, evidence-based interventions such as brief interventions, Motivational Interviewing (MI), Psychosocial Interventions (PSIs), Cognitive Behavioural Therapy (CBT) and ITEP.

Experience in assessment, recovery planning and the development of effective risk management and safeguarding plans.

To view the full job description and person specification, please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

27 days annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3 annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days annual leave

Professional fee reimbursement for relevant qualifications

24/7 online GP access and Employee Assistance Programme

Recognition and long service awards via our Way to Go and Aspirations portals

500 Recommend a Friend bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: