Permanent | Part time 3 days per week Wed/Thu/Sunday Night shift

Salary: $39.5/hr + Penalty rates + Super + Salary Packaging

Location: Townsville QLD 4812

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose .

Your Opportunity

Join the vibrant team at Townsville Youth Foyer, where we provide integrated learning and accommodation for at-risk young people aged 16-25. With forty furnished one-bedroom units and support for up to 24 months, we offer a culturally safe and inclusive environment that nurtures diverse aspirations.

As a Youth Connect Worker, you’ll play a pivotal role in supporting residents and collaborating with Foyer staff to ensure smooth day-to-day operations. Your responsibilities will involve providing guidance and assistance across key areas including Education, Employment, Health, Social Connections, Civic Participation, and Housing.

This role is ideal for individuals passionate about empowering young people and fostering positive change. Join us in creating a supportive community where every resident can thrive and build a brighter future.

Your key responsibilities will be to:

Support the team in the delivery of the Youth Foyer programs.

Provide mentoring and support for Young People utilising the Advantage Thinking Framework.

Provide after-hours health and wellbeing support for the residents.

Create and encourage a welcoming environment at The Foyer that is culturally safe and inclusive of everyone.

Assist other team members as required including providing relief duties when needed.

Providing support with events and group activities such as life skills.

Perform various administrative tasks to ensure the smooth operation of the service.

Requirements for Success

Appropriate qualifications Cert III in youth work, community services or extensive lived experience.

Previous experience working with young people and/or homelessness.

Understanding of the challenges young people face with housing in Townsville.

Ability to build strong relationships with young people and key stakeholders.

Experience in creating and maintaining clear and detailed case notes.

Proficient in Microsoft Office.

Ability to collaborate well with the team and seek ways to improve work practices.

Experience in maintaining professionalism and boundaries.

Willing to work weekends and after hours to deliver programs and services for young people on a rostered basis.

Current Queensland Drivers Licence.

Valid QLD Blue Card.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

Rewarding work every day you know youre making a real difference

Not-for-profit salary packaging, reducing your tax (details via AccessPay )

Free external, confidential counselling and access to chaplaincy support

Volunteering opportunities

Opportunity to purchase additional annual leave

Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia.

I f you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia .

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.