Housing Officer at Mission Australia – Australia
Recruiter: Mission Australia
About Mission Australia
Mission Australia is a national Christian community service organization that has been helping vulnerable Australians for over 160 years. It provides a range of services including housing and homelessness support, family and youth services, disability services, and employment programs, working alongside people in need to support them to live fulfilling lives and participate meaningfully in their communities.
Job Summary
This position offers an opportunity to contribute to administrative management within Mission Australia’s important work in international cooperation and sustainable development. Working in Australia, you will collaborate with international colleagues and partners to address global challenges and promote sustainable development. This role provides an excellent opportunity for professional growth while making a meaningful contribution to international cooperation and global peace and security.
Full Job Description
Permanent part time | 28 hours per week
Location: Coffs Harbour, NSW
Salary: $69,114 + Super + NFP Salary Packaging
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose .
Your Opportunity
Join a fast-paced, purpose-driven team at Mission Australia where your work makes a real difference. As a Housing Officer, youll support people experiencing vulnerability to secure stable housing and build more independent futures.
In this role, youll manage tenancies end-to-end, deliver high-quality property and tenancy services, and maintain accurate, compliant records. Working closely with tenants, partners, and internal teams, youll help create sustainable housing outcomes through a compassionate, client-centred approach.
Key Responsibilities
Conducting all the arrangements to lease vacant properties quickly and effectively
Work with tenants to assist and support them in maintaining their tenancies
Carry out property inspections as required and completing required property reports
Attend court/tribunal hearings where necessary to represent the interest of the organisation
Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
Maintain a strong KPI focus across a variety of performance areas
Maintain positive relationships with external and internal stakeholders
Actively contribute to developing and implementing strategies that connect tenants to additional support
Requirements for Success
Demonstrated experience working with vulnerable client groups
Community housing experience or property management experience desirable
Knowledge of the Residential Tenancy Act and NCAT process would be preferred
Strong experience with Microsoft Office products for reporting
Excellent written and verbal communication skills
Driving Licence
Working with Children Check
Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia.
I f you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au
Your benefits
Rewarding work every day you know youre making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay)
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities
Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How to apply
Click Apply and send your application today!
As a committed Circle Back Initiative employer, we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you
Key Details
- Job Title: Housing Officer
- Grade: N/A
- Location: Coffs, Australia
- Department: Mission Australia
- Contract Type: Permanent (Full-Time)
- Estimated Salary Range:$70,000 – $120,000 USD annually
Qualifications
- Not specified in the official posting
Skills
- Not specified in the official posting
Benefits
- Competitive compensation package
- Professional development opportunities
- Comprehensive health and wellness benefits
- Inclusive and collaborative work environment
How to Apply
Applications must be submitted through the official UN careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.