PAHO Consultant – Information Technology Services at Pan American Health Organization (PAHO) – United States
Recruiter: Pan American Health Organization (PAHO)
About Pan American Health Organization (PAHO)
The Pan American Health Organization is an international public health agency with over 100 years of experience working to improve health and living standards of the countries of the Americas. It serves as the specialized international health agency for the Americas and acts as the Regional Office for the Americas of the World Health Organization (WHO), partnering with countries to address communicable and noncommunicable diseases and health emergencies.
Job Summary
This fully remote PAHO Consultant – Information Technology Services position at Pan American Health Organization (PAHO) offers the flexibility to work from anywhere while contributing to global impact. Join a diverse team working on critical global challenges. The role supports Pan American Health Organization (PAHO)’s work in international cooperation and sustainable development and offers valuable exposure to international cooperation in a multicultural environment.
Full Job Description
OBJECTIVE OF THE OFFICE/DEPARTMENT
This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)
Contractual Agreement:
Job Posting:
Closing Date:
Primary Location:
Organization:
Schedule:
PURPOSE OF CONSULTANCY
DESCRIPTION OF DUTIES:
Scope of Work
A. Workday Security Administration
Review and recommend security configuration changes
Configure and maintain security domains, business process security policies, and role-based security groups
Administer user-based and role-based access assignments
PMIS delegations support and BPs reassignments when necessary
Monitor and manage Segregation of Duties (SoD) risks
Support periodic access reviews and recertification cycles
Maintain security documentation and configuration standards
Provide Workday Administration support as needed. Use in-tenant monitoring and performance tools to identify performance issues and maintain system health.
B. Enterprise Reporting
Develop and maintain Advanced, Matrix, and Dashboard reports
Configure report-level security to ensure appropriate data visibility
Translate business requirements into scalable reporting solutions
Support scheduled reporting, data validation, and troubleshooting
Ensure reporting outputs align with audit and compliance standards
C. Governance, Compliance, and Sustainment
Support internal and external audit activities
Participate in Workday release impact analysis and testing
Respond to security and reporting service requests
Maintain up-to-date SOPs and configuration documentation
Ensure tenant configurations remain aligned with evolving governance policies
- Key Deliverables
- Secure and optimized security role configuration
- Documented and monitored SoD controls
- Reliable, business-aligned enterprise reports
- Completed quarterly access reviews and recertifications
- Audit-ready documentation and timely audit support
- Qualifications
- Education
- University degree in Computer Science, Information Technology, Network Management or a related field from an accredited academic institution with a minimum of 7 years of relevant professional experience in information systems.
- Experience
- 47 years of hands-on Workday Security configuration experience
- Demonstrated expertise in Workday reporting (Advanced, Matrix, Dashboard)
- Strong understanding of governance, risk, and compliance principles
- Experience supporting internal and external audit processes
- Strong analytical, documentation, and stakeholder communication skills
- Language Skills
- Fluency in English, working knowledge in Spanish desirable.
- Salary: Band B of International PAHO Consultant (IPC-Band B)(range $5,160 – $$6,280)
- Duty Station: Washington D.C. (Off-site, remote)
- Position Type: International PAHO Consultant Band B
- Duration: Until 30 September 2026, with the possibility of extension based on performance and the availability of funds.
- ADDITIONAL INFORMATION
- This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
- Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection for a consultant contract. There is no commitment on either side.
- Only candidates under serious consideration will be contacted.
- All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are no accessible.
- A written test may be used as a form of screening.
- If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ . PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.
- Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.
- For information on PAHO please visit: http://www.paho.org
- PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel .
- PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
- PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
- PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.
- PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
- Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
- PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.
Key Details
- Job Title: PAHO Consultant – Information Technology Services
- Grade: N/A
- Location: Charlotte, United States
- Department: Pan American Health Organization (PAHO)
- Contract Type: Internal Position
- Estimated Salary Range:$84,000 – $144,000 USD annually
Qualifications
- 47 years of hands-on Workday Security configuration experience
- Demonstrated expertise in Workday reporting (Advanced, Matrix, Dashboard)
- Strong understanding of governance, risk, and compliance principles
- Experience supporting internal and external audit processes
- Strong analytical, documentation, and stakeholder communication skills
Skills
- Not specified in the official posting
Benefits
- Competitive compensation package
- Professional development opportunities
- Comprehensive health and wellness benefits
- Inclusive and collaborative work environment
How to Apply
Applications must be submitted through the official UN careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.
