Lead Counsellor

Location: London Working Hours: 37 Contract Type: Permanent Salary: 42,130 – 55,646

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

About the Role

As the Lead Counsellor within our alcohol and nonopiate support service, you will play a central role in ensuring the delivery of highquality, clientcentred therapeutic support. Working within the HAGA/STAND partnership, you will lead on the clinical integrity of our counselling provision, ensuring that residents receive safe, effective, and compassionate support. You will oversee the full therapeutic pathwayfrom assessment through to interventionensuring best practice, safeguarding, and quality standards are upheld across the service.

Key Duties

Provide clinical leadership for the counselling function, ensuring safe and effective therapeutic delivery.

Recruit, supervise, and support counsellors and trainees working within the service.

Offer expert guidance on complex and highrisk cases, supporting decisionmaking and escalation.

Oversee the assessment and referral process to ensure timely, robust, and clientcentred pathways.

Lead on quality assurance for therapy provision, including monitoring, feedback, and auditing.

Review and maintain clinical notes and ensure compliance with service policies and professional standards.

Regularly review and update therapeutic policies, processes, and safeguarding practices.

Build and maintain effective relationships with external agencies to support safe, coordinated client care.

About You

You will be an experienced and confident counselling professional, capable of leading others and maintaining high clinical standards within a busy community service. Youll bring strong therapeutic expertise, sound judgement, and a commitment to empowering individuals affected by alcohol or nonopiate drug use.

You will have:

A recognised PGDip (or equivalent) in counselling or psychotherapy.

Substantial facetoface client experience within substance use, mental health, or related support settings.

Experience providing clinical supervision or supporting the development of other therapists.

Registration with a PSAaccredited professional body (e.g., BACP, UKCP).

A strong understanding of safeguarding practices and the ability to make confident clinical decisions.

Excellent communication, organisational, and casemanagement skills.

A commitment to delivering highquality, personcentred therapeutic services.

For Full Job Description Please Click Here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

27 days annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3 annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days annual leave

Professional fee reimbursement for relevant qualifications

24/7 online GP access and Employee Assistance Programme

Recognition and long service awards via our Way to Go and Aspirations portals

500 Recommend a Friend bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: