Criminal Justice Support Worker (Exeter)

Location: Magdalene House, Exeter Working Hours: 37 Contract Type: Fixed-term Salary: 24,243 – 28,930

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough , one of the UKs leading mental health and social support charities, and make a lasting impact every day.

About the Role

Waythrough is passionate about supporting individuals to reduce their substance use and live happier, healthier lives. We support people with multiple disadvantages, including substance misuse & mental health, as well as those who find themselves in the criminal justice system. Our services enable the people we support to improve their health, well-being and employability.

This role forms part of the Together Drug and Alcohol service for Devon and you will predominantly work in the Exeter area but due to the needs of the service and the way our service works both roles may be required to work from any of the 3 hubs of Barnstaple, Exeter and Newton Abbott (travel expenses will be claimed for when necessary). This role is to support the diverse criminal justice team and will be required to be flexible to its day to day working and task allocation. The role is to provide support to service users by welfare calls, assessing, follow up calls, completing screening tools, inputting client records updating client record systems, connecting with partners to share information, support the team when sickness or shortages present themselves.

This role in Devon works alongside the Probation service, the Police, Prison service and the courts, you will work in shared working spaces of these partners as well as being in HM Court settings.

This is a great opportunity to enter the criminal justice team and provide a gateway to personal development of skills and knowledge, a platform to other roles that may become available, and you wish to progress to in time. Hopefully this role appeals to you, and we welcome an application today.

As a Criminal Justice Support Worker, you will be responsible for:

Supporting a caseload of our service users, including delivering a range of psychosocial interventions.

Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community

Facilitating group sessions with a range of individuals of varying backgrounds including SMART Recovery.

Working with partnership agencies to ensure continuity of care and support.

Providing duty cover for individuals accessing our services.

About you Were looking for an individual with a real passion for working in a recovery-focused environment. Youll hold some transferable skills, ideally from working in a similar environment or sector. Youll also have:

A knowledge and understanding of substance misuse and recovery

Experience of managing, planning, and prioritising your own workload, delivering work of a high standard

An understanding of safeguarding

An understanding of group working, group dynamics and group facilitation

Excellent communication, organisation and time management skills

However, if you don’t have direct experience, we have an intensive training skills academy as our induction that will help equip you with lots of the need-to-know information. The ability to work well in a team environment alongside a range of people and organisations

A “Day in the life” from a current Criminal Justice Support Worker: “I am currently employed as a part time Criminal Justice Support Worker. What drew me to this role, was the part time hours which suited my current situation and having recently spent 23 years working for Essex Probation Service, the role appealed to me.

As I progressed within the role, I was able to embrace the diversity of the role, the colourful characters I met, listening to their current situation and together work on a plan to hopefully help them to address alcohol or substance use. The role also provided me the opportunity to cover different parts of the County, apart from my base in Exeter, covering for staff shortages in Newton Abbott, Tavistock and Barnstaple.

Throughout my short time I have been supported from both management and staff, including some thorough training opportunities to help me to make sense of the new role, I have been offered.

The main appeal for me was not only working with some fantastic people but also the variety of the role.”

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

27 days annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3 annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days annual leave

Professional fee reimbursement for relevant qualifications

24/7 online GP access and Employee Assistance Programme

Recognition and long service awards via our Way to Go and Aspirations portals

500 Recommend a Friend bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk .

How to Apply

If youre viewing this advert on an external platform such as Indeed, please click Apply via Company Website to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

27 days annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3 annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days annual leave

Professional fee reimbursement for relevant qualifications

24/7 online GP access and Employee Assistance Programme

Recognition and long service awards via our Way to Go and Aspirations portals

500 Recommend a Friend bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: