Job Title:Donor Engagement Coordinator

Reports to:Development Director

FLSA Status: Non-Exempt

Hours:Full-Time

Location:Hybrid Split Remote / In-Person

SUMMARY OF RESPONSIBILITIES

Founded in 1982, Cancer Support Community Los Angeles (CSCLA) is the founding affiliate of the largest network for cancer support worldwide. Our mission is to uplift and strengthen people impacted by cancer by providing support, fostering compassionate communities, and breaking down barriers to care. Since its formation, CSCLA has worked to provide evidence-based psychosocial support at no cost to all persons impacted by cancer in the Los Angeles area (including those living with cancer and their families, caregivers, and loved ones), especially those with limited access to care due to entrenched health inequities, stigma, and discrimination.

The Donor Engagement Coordinator is responsible for implementing strategies that ensure every donorfrom first-time givers to long-term supportersfeels appreciated and connected to our mission. This role is primarily focused on stewardship, communication, and donor / fundraiser recruitment and retention, and is crucial for maintaining the health and growth of the organizations individual giving programs and events.

SPECIFIC DUTIES

Donor Stewardship and Engagement

• General administrative support, including fielding intake calls and general office support related to both donation support and programming.
• Serve as a primary point of contact for general donors, responding promptly and professionally to all inquiries via phone and email.
• Serve as primary point of contact for peer-to-peer fundraising events and activities, recruiting and support fundraisers in setting up online pages, troubleshooting, and coaching in fundraising.
• Complete all aspects of donation gift processing in a timely manner incl…