Member Services Coordinator (Part-Time, 16 hours/week)

Be the friendly voice of NJPA and the go-to person our members count on!

Love connecting with people and making their day a little brighter? We’re looking for a warm, organized Member Services Coordinator to be the heart of our member experience four days per week.

How You’ll Make a Difference to Our Members:

• Being Their First Point of ContactAnswer calls with a smile, help with membership questions, and connect people to the resources they need

• Guiding Their NJPA JourneyProcess new applications, help members transition through different membership levels, and keep their profiles

up to date

• Connecting Our Community

Maintain referral lists, manage listservs, and help members access supervision and consultation services

• Keeping Things Running SmoothlyHandle membership renewals, create helpful reports, and ensure our affiliate partners stay connected

Perfect For Someone Who:

Enjoys helping people and solving problems

Has a knack for staying organized with multiple tasks

Loves being part of a professional community

Values accuracy and follow-through

Required Qualifications:

Bachelor’s degree or equivalent years of experience

Ability to provide exceptional and timely customer service

Strong communication skills and professional phone manner

Detail-oriented with excellent organizational abilities

Comfortable using technology and learning new systems

Preferred Qualifications:

Flexibility in schedule to accommodate member needs

Experience with association management or membership organizations

Technical support experience or aptitude for troubleshooting

Previous experience in a customer-facing role

Familiarity with database management and member portal systems

Proficiency in written and spoken Spanish

Additional Information:

This position is a part-time, hybrid position, with some days at our office in Livingston and some remote. There will be some flexibility on the hours and days of the week.

This position offers a salary range of $26.50 – $29.50 per hour

Ready to be the welcoming face of the New Jersey Psychological Association?

This flexible part-time role is ideal for someone who wants to make a meaningful impact while maintaining a work-life balance. Join our team and help strengthen the psychology community across New Jersey!