Housing Counseling Services, Inc. Seeks an Energetic Self-Starter to Conduct Eligibility Determination Activities and Provide Support and Referral Services to Households Seeking Housing Services in the D.C. Metropolitan Region. at Housing Counseling Services, Inc. – United States
Recruiter: Housing Counseling Services, Inc.
This Job Application Has Closed
RESPONSIBILITIES:
- Complete applications and eligibility determinations for HIV/AIDS consumers and/or households applying to HCS for financial and/or household assistance
- Apply federal, state, and local regulation towards determining eligibility for housing and support services programs;
- Determine households eligibility for programs based on established program regulations and policies;
- Communicate with applicants/program participants regarding the status of their application via written and oral communication;
- Assist applicants develop housing plans towards preventing future housing emergencies/financial crises;
- Advocate on the behalf of households with landlords, social service agencies, etc.;
- Respond to emergency needs of clients along in collaboration with program social worker and case manager;
- Refer households to appropriate services to address their various needs such as food, utility assistance, clothing, medical care, etc.;
- Conduct outreach to educate residents, community, organizations, and stakeholders about HCS programs and services;
- Maintain accurate written and computer based files;
- Provide accurate and complete monthly reports;
- Perform other HCS tasks as requested.
QUALIFICATIONS
- At least four years of specialized professional experience and/or education related to eligibility determination, case management, housing education/counseling, or other related fields;
- Spanish speaker is a plus;
- Ability to understand, interpret, and explain federal, local, and state laws and regulations.
- Experience working with special needs populations;
- Ability to work in a faced paced environment;
- Strong oral and written communication skills;
- Ability to respond to multiple emergency needs with patience and diligence;
- Must demonstrate the ability to communicate with variety of professionals including case managers, real estate, medical, and attorneys as well as with low and moderate income families from a variety of cultures;
- Ability to translate technical information into laymans terms;
- Must demonstrate an ability to work with minimum supervision;
- Must be versatile in order to handle a wide variety of duties;
- Sensitive to the needs within the community and to individual clients;
- Knowledge of housing law or capacity to learn;
- Strong computer skills.
Applications must be submitted through the official careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.