Program Coordinator at Silver Lining Mentoring – United States


Program Coordinator at Silver Lining Mentoring – United States

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Program Coordinator at Silver Lining Mentoring – United StatesREMOTE POSSIBLEHYBRID

Recruiter: Silver Lining Mentoring

This Job Application Has Closed

Organization:Silver Lining Mentoring

Position Title:Program Coordinator (Two Openings Available)

Location:727 Atlantic Ave, Boston, MA 02111 Hybrid schedule. Applicants must be a resident of MA, NH or RI

Expected Start Date:3/16/26

Salary:Salary commensurate with experience, with an anticipated starting salary between

$66,000 – $70,000. Silver Lining Mentoring offers a strengths-based collaborative team, flexible

work environment and an excellent benefit package with generous vacation.

To Apply:Please submit a resume and cover letter. In your cover letter, please indicate which Program Coordinator track is your primary interest and explain why you would like to be considered for the role.

Organizational Overview:

Silver Lining Mentoring (SLM) empowers youth in foster care to thrive through committed mentoring relationships and the development of essential life-skills. For over 20 years, SLM has matched young people in the child welfare system with highly committed adult volunteer mentors. The match relationship is supported by in-depth training and ongoing personalized match support from clinically-informed staff. Most youth participants are preparing to age out of the child welfare system and Silver Lining mentors offer both companionship and guidance in navigating critical life skills.

SLM offers four core services to young people impacted by the child welfare system. This includesCommunity Based Mentoring, which provides one-to-one volunteer mentorships to youth ages 7+;Learn & Earn, which provides life skills development and leadership opportunities to help young adults 16+ navigate their independent living goals via a life skills curriculum accompanied by a 1:1 volunteer mentorship, ande-Mentoringour newest program which uses a virtual platform for mentors and mentees to connect virtually to help youth to access the tools they need to build a strong relationship, work on goals, and grow social networks. SLMs fourth core service is offered through theSilver Lining Institute, the organizations national initiative to expand access to mentoring relationships for youth impacted by foster care.

For more information please visit:https://www.silverliningmentoring.org

Position:

The Program Coordinator (PC) is the cornerstone of our mentoring relationships. Leveraging clinical and human services education, theElements of Effective Practice for Mentoring, and Silver Lining Mentorings policies and procedures, you will help cultivate long-term mentor/mentee relationships for youth in foster care.

We are currently hiring fortwo separate trackswithin this role. While both positions share a core focus on caseload management and trauma-informed support, they differ in their secondary focus:

  • (Track 1) Enrollment & Matching:Focused on SLMs efforts related to youth and mentor enrollment by interviewing and training new volunteer mentor candidates in preparation for long-term mentorship and preliminarily identifying mentee/mentor matches. This PC will work closely with our enrollment teams and will have a passion for volunteer engagement and adult-learning.
  • (Track 2) Learn & Earn Facilitator:Focused on delivering high-quality workshops that foster a positive and engaging learning environment focused on the development of essential life skills for youth transitioning out of foster care. This PC will build strong, supportive relationships with youth participants, volunteer mentors, and site partner staff and will be excited to work directly with young people in group-based settings.

Both positions report to a Program Manager and collaborate closely with members of the regional programming team.

Core Responsibilities (shared by both roles) – (65%)

Mentoring Match and Youth Support

  • Caseload Management:Provide clinically-informed guidance to a caseload of mentee-mentor matches, ensuring program quality and relationship longevity.
  • Volunteer Development:Maintain consistent contact with mentors to build their skills and help them navigate the unique needs of their mentees.
  • Stakeholder Liaison:Proactively communicate with social workers, caregivers, clinicians, and the Department of Children and Families (DCF).
  • Resource Brokering:Act as a trauma-informed resource bridge for youth and mentors needing additional support services.
  • Safety:Mediate relationship challenges, manage safety concerns according to SLM policies.
  • Data Entry:Maintain meticulous data entry in our Salesforce CRM database & support evaluation efforts.
  • Community Engagement:Support programming and organization-wide events, including mentoring group activities and the annual Match Gala.
  • Continuous Quality Improvement: Collaborate within and beyond the regional programming team to identify trends and best practices to continue meeting mentee and mentors needs.

Specialized Responsibilities (role-specific) – (35%)

(Track 1) Enrollment & Matching Focus

  • Mentor Recruitment, Screening and Training (25%): Work collaboratively with the Volunteer Management & Program teams to recruit mentors whose identities reflect those of the young people we serve. Ensure program quality related to the screening of volunteer mentor candidates, co-facilitate mentor training, and conduct weekly mentor candidate interviews.
  • Mentee & Mentor Matching (10%): Review application materials to identify potential matches; lead the efforts to pair waitlisted youth with the right volunteer mentors. Work collaboratively with Program teams to orient new and waitlisted mentees to SLM.

(Track 2) Learn & Earn Facilitator Focus

  • Life Skills Program Delivery & Admin (25%): Deliver the Learn & Earn curriculum in group-based settings (typically in a youths residential placement), liaise with partner staff to lead life skills workshops, and manage all workshop logistics including: cohort enrollment, scheduling guest speakers, and coordinating financial compensation for youth participants.
  • Mentor Recruitment, Screening and Training (10%): Work collaboratively with the Volunteer Management & Program teams to recruit mentors whose identities reflect those of the young people we serve. Ensure program quality related to the screening of volunteer mentor candidates, co-facilitate mentor training, and conduct mentor candidate interviews.
  • Travel Requirement:This track requires a valid drivers license and access to a vehicle for travel to workshops and evening/weekend events.

Who You Are &…

Applications must be submitted through the official careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.