About CAA

Chinese for Affirmative Action was founded in 1969 to protect the civil and political rights of Chinese Americans and to advance multiracial democracy in the United States. Today, CAA is a progressive voice in and on behalf of the broader Asian American and Pacific Islander community. We advocate for systemic change that protects immigrant rights, promotes language diversity, and remedies racial and social injustice.

In 2014, CAA helped to launch the Asian Americans for Civil Rights and Equality (AACRE) network that focuses on long-term movement building, capacity infrastructure, and leadership support for Asian Americans and Pacific Islanders committed to social justice.

About AACRE

The Asian Americans for Civil Rights and Equality (AACRE) network was launched in 2014 to focus on long-term movement building, capacity infrastructure, and leadership support for Asian Americans committed to social justice. There are currently 11 partnering member groups with unique strengths. Fiscal sponsorship, administrative, and operational support is provided centrally for all of these groups so they can focus on their core programs.

Position Overview

The Director of Technology leads the department responsible for overseeing hardware, software, and network systems across the AACRE network, and partners with other AACRE departments and groups to strengthen donor management, communications, and advocacy databases and toolsensuring integration, reliability, and usability across platforms. This position provides strategic and operational leadership to ensure that technology resources are effective, efficient, secure, and aligned with both network and group goals. By aligning systems and tools with programmatic and operational priorities, the Director ensures that technology enhances collaboration, increases staff capacity, and supports the mission-driven work of AACRE and its network groups. The Director leads technology strategy, planning, policy, budgeting, major projects, security, disaster recovery, and risk management. The role depends on strong partnerships with other department and group leaders to identify challenges, co-design practical solutions, and ensure technology decisions advance shared priorities. The Director also guides and develops a high-performing technology team, fostering a culture of service, collaboration, and continuous learning to meet the evolving needs of the network.

Key Responsibilities

Technology Leadership and Management

• Provide vision and direction for technology infrastructure and policies across the AACRE network, ensuring that all systems are secure, scalable, and integrated to support both operational and mission-driven goals.
• Lead the design and implementation of technology strategy, governance, and policies to strengthen efficiency, reliability, and data integrity across the network.
• Develop and implement comprehensive cybersecurity and data protection policies and ensure compliance with standards for access, retention, and privacy.
• Oversee risk management and disaster recovery planning, proactively addressing vulnerabilities and system redundancy.
• Partner with AACRE departments and AACRE groups to identify and implement technology solutions that reduce manual work, streamline workflows, and empower staff.
• Ensure the effectiveness and integration of donor, communications, and advocacy databases and tools (including Salesforce and EveryAction), aligning data practices and syncing across platforms.
• Lead communications with AACRE network groups on key updates, emerging risks, and technology-related policies.
• Oversee technology department operations related to network installations, and hardware and software updates, for all AACRE groups and the CAA San Francisco Chinatown office.
• Lead technology department in providing technical support for time-sensitive projects, rapid response events, including supporting on individual requests as needed.
• Ensure all IT operations comply with applicable laws, codes, and regulations, and reflect the latest industry standards, rules, and best practices.

Cross-Departmental Collaboration

• Partner closely with other departmentsincluding Finance, HR, and Administrationand with AACRE groups to prioritize technology solutions that improve effectiveness, coordination, compliance, and staff experience.
• Work collaboratively with department and group leaders to assess needs, translate them into actionable technology plans, and ensure solutions are designed for long-term usability and sustainability across the network.
• Collaborate with other supervisors and coordinate work across multiple teams focusing on technology implementation, adoption, and management across the network.

Organizational Leadership and Development

• Serve as a key internal leader contributing to AACREs strategic and operational planning and implementation, ensuring technology decisions align with organizational goals and culture.
• Drive long-term technology planning aligned with organizational growth, ensuring systems and tools evolve with program and advocacy needs.
• Contribute to cross-organizational initiatives and planning efforts that advance AACREs mission and strengthen shared infrastructure.

Staff Supervision and Team Development

• Oversee and supervise the Donor Database & IT Manager position including assigning and directing work, setting clear expectations, providing guidance and mentoring, and offering regular feedback.
• Manage and develop staff to ensure operational excellence, efficiency, and consistently high-quality performance across all functions.
• Develop and implement team goals, resolve complex issues within team, address conflicts, foster collaboration, and make significant decisions that impact team operations
• Ensure that supervisory practices align with organizational policies, provide developmental and corrective feedback, and implement AACRE guidelines for progressive discipline if necessary
• Manage team members development plans, provide direct feedback, and conduct performance evaluations regularly.
• Support team members to meet objectives, encourage…