ABOUT THE ROLE:The Office Coordinator is the primary point of contact for visitors, callers, and general inquiries and provides essential administrative, facilities, and operational support across the organization. This role supports a professional, organized, and welcoming workplace in a busy, multi-department environment with multiple tenant organizations. The ideal candidate is organized, service-oriented, and interested in growing within an administrative or operations-focused role.

ABOUT MASS GOLF & GOLF HOUSE:Mass Golf is a nonprofit association serving the game of golf across Massachusetts, with Golf House serving as a shared headquarters for multiple golf-related organizations.

RESPONSIBILITIES:

Front Office & Daily Operations

• Serve as the first point of contact for visitors and callers.
• Answer phones; manage voicemail and general inboxes; receive, sort, and distribute mail and deliveries.
• Manage conference room reservations, shared calendars, and internal directories.
• Maintain kitchens, common areas, and public-facing spaces, including museum support.

Administrative Support

• Provide administrative support to staff, department heads, and executive team as needed.
• Assist with correspondence, mailings, invoices, payments, and recordkeeping.
• Maintain hole-in-one recognition records and generate routine letters using templates.
• Assist with cross-department projects and coordination of staff meetings, Board meetings, and internal events.
• Assist with printing, scanning, IT needs, and other administrative duties as assigned in support of operations.
• Order and restock office, kitchen, and housekeeping supplies.

Facilities, Vendors & Tenant Support

• Serve as a point of contact for building-related needs and assist with vendor coordination.
• Track and communicate facility issues and service requests.
• Support tenant organizations by routing requests and coordinating shared resources.

QUALIFICATIONS:

• High school diploma or equivalent; office or administrative experience preferred.
• Experience in receptionist, administrative, or customer service roles a plus.
• Strong organizational skills, attention to detail, and sound judgment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and ability to learn new systems.
• Comfortable with technology and able to manage multiple priorities.
• Reliable, flexible, and team oriented.