Job Title:SNAP/EBT Coordinator for the Waltham Farmers Market (WFM)

Reports to: SNAP Manager

About Us:

The Waltham Farmers Market (WFM) works together with local producers and small farms to provide access to healthy food in a safe and welcoming community space, including for low-income individuals; and to connect residents to government programs and local charitable organizations. For 36 years, this market has been a member of the Waltham community. It is easily accessible by public transit.

Job Overview:

This candidate will interact with WFM customers to facilitate the SNAP Match program, a food access program at our farmers market that allows Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps) recipients to receive a dollar-for-dollar match of up to $15 per week to purchase SNAP-eligible foods. This position requires attention to detail, patience, and an outgoing personality to be successful.

The job will take placeonsite, rain/shine(65 Lexington Street, Waltham, MA),Saturdays, June 6 – October 31, from8:45 AM 2:45 PM(6 hours/day for 22 weeks). There are an additional 2-2.5 hours per week of offsite administrative work involving data entry, record keeping and preparation for the next market day, for a total of 8-8.5 hours per week. The candidate must be available for 5 hours of initial paid in-person onboarding and training during the last 2 weeks of May. With sufficient advance notice, we can provide coverage for up to 2 weeks off over the course of the season. This is a part-time, non-exempt, non-benefited position. The hourly rate is $18.75/hour and will be paid bi-weekly via direct deposit. Most of the training will be provided on-the-job; however, there will be an initial period of paid training prior to the season opening (see above).

Responsibilities:

• Process EBT cards for the purchase of tokens to use at SNAP-eligible vendors
• Explain the SNAP Match program and other food assistance programs to shoppers
• Assist vendors and/or shoppers with issues regarding SNAP
• Remind/inform shoppers about Health Incentives Program (HIP) benefits and HIP-certified vendors
• Establish a rapport with shoppers and vendors
• Distribute program materials to vendors prior to market open
• Collect tokens from vendors and issue receipts at the end of the market day
• Count and package tokens for the next market day*
• Sort market materials to prepare for the next market day*
• Database entry and record keeping (offsite)
• Recharge equipment and notify supervisor of any needed supplies between market days
• Onsite or offsite: If the candidate has a vehicle to transport tokens and other market materials and the ability to store them at home, they can perform this step offsite. If not, they will extend their onsite time at the end of the market beyond 2:45 PM and perform this task at the market site.

Minimum Qualifications:

• English proficiency
• Punctuality
• Ability to interact with people from a wide variety of backgrounds
• Ability to learn to operate an electronic point of sale (POS) system
• Ability to sit for extended periods of time and move about uneven surfaces with ease
• Abil…