RESPONSIBILITIES INCLUDE:

• Providing crisis intervention, safety planning, support and advocacy to individuals impacted by intimate partner violence
• Facilitating ongoing support group(s) for adults impacted by intimate partner violence
• Providing support & coverage to the Web Chat/Text Line, and as needed, the 24-hour hotline
• Providing clients with information and referrals to outside services for themselves and their children
• Providing personal advocacy and accompaniment to clients as required, including, but not limited to, law enforcement, the Department of Social Services, medical and criminal justice providers.
• Providing information on, and assisting victims with completing OVS Compensation Claims
• Collaborating with other programs and departments within MSP
• Participating in all staff meetings, trainings and/or professional development sessions as directed
• Maintaining program statistics in compliance with funding requirements and objectives
• Representing MSP at community presentations in outreach to establish and strengthen partnerships
• Representing the agency at community meetings and coalitions
• Other duties as assigned by supervisor

QUALIFICATIONS EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelors degree and/or minimum of two years of experience working with victims of domestic violence and/or providing counseling to victims of trauma
• Bilingual English/Spanish required
• Excellent interpersonal skills, including the ability to work collaboratively and on a team
• Strong written and oral communication skills
• Ability to work in a fast-paced environment, assess priorities, take initiative, handle multiple assignments, and meet deadlines
• Experience working with children and families, providing counseling, support and advocacy in a variety of settings
• Knowledge of gender-based violence, domestic violence, human trafficking, or trauma
• A passionate commitment to principles of anti-oppression
• Strong analytical, organizational, problem-solving and leadership skills
• Ability to manage crises with tact, diplomacy and sound judgment and a willingness to promote integration across agency departments
• Strong written and oral communication skills
• Technology proficiencies including using Excel, Apricot and other web-based platforms
• Excellent interpersonal skills
• Valid drivers license and reliable, insured transportation (optional)