Introduction:

The Communications and Development Coordinator supports ILCMs communications and fundraising efforts in coordination with the Communications Manager and development staff. This position plays a key role in preparing and distributing communications across digital and print platforms while also providing essential donor services and proper donor tracking and gift acknowledgment. The Coordinator assists with content preparation, data entry and tracking, and administrative tasks that help advance ILCMs communications and development goals.

Whats in it for you?

• The opportunity to make an impact in the community by enhancing opportunities for immigrants and refugees in Minnesota and North Dakota.
• We believe in work-life harmony. This role offers the flexibility to blend remote work with in-office collaboration.

Why ILCM?

• • You will be championing social justice & creating meaningful impact via donor stewardship & engagement and event planning.
  • You will work in a place that values diversity, equity, and belonging. We encourage new ideas, value multiple perspectives, and foster a supportive environment where each role matters.
  • We offer competitive and transparent compensation. We aim to ensure that pay, benefits, and career progression reflect your contributions, impact, and market value.
  • You will work with a committed organization dedicated to serving and empowering clients. ILCMs values are grounded in respect for and partnership with our immigrant and refugee clients.

Primary Responsibilities

Communications (50%)

• Support the Communications Manager in coordinating and maintaining ILCMs online presence across platforms, including the website, Facebook, Instagram, LinkedIn, and LawHelpMN.org.
• Assist with scheduling and organizing content for ILCMs social media and digital communications to ensure consistency across platforms.
• Help with preparation and distribution of regular communications under the direction of the Communications Manager, including:
  • Bi-monthly e-newsletter
  • Advocacy action alerts
  • Brochures and informational flyers
  • Client stories
  • Press releases
  • Quarterly news releases
  • Annual report
• Support basic tracking and organization of engagement metrics and communication materials to help evaluate reach and effectiveness.
• Assist with creating, updating, and organizing printed and digital marketing materials and public-facing presentations, including simple graphic design and formatting tasks.
• Collaborate with staff to gather content, updates, and visuals for communications and outreach materials.

Development (50%)

• Serve as a primary point of contact for donors by responding to inquiries, resolving issues, and providing timely, accurate information about donations, campaigns, events, and organizational activities through written and verbal communication channels.
  • Create and maintain donor accounts including gift entry, donor contacts, and demographics.
• Process donor acknowledgments and correspondences.
• Perform monthly and weekly reconciliations of development activity with the financial systems.
  • Assist with analysis of data and donor prospecting.

Secondary Responsibilities

• Complete time records for financial management, grant reporting, and compliance purposes.
• Participate in team meetings and monthly all-staff meetings.
• Engage in training and professional development opportunities as assigned or required.
• Perform other duties and special projects as assigned.

Qualifications | Knowledge, Skills & Abilities

• Associates degree in related field, or at least one year of experience in a nonprofit.
• Data entry and/or development experience preferred.
• Proficient in all Microsoft programs such as Word, Excel, Outlook, Teams and SharePoint.
• Experience with donor databases or similar programs.
• Experience with LegalServer and/or other timekeeping programs preferred.
• Strong communication skills, both written and verbal.
• Able to work well cross-departmentally, handle multiple assignments and meet deadlines.
• Excellent organizational, analytical, and problem-solving abilities.
• Passion for serving the low-income immigrant and refugee community and experience working with persons of diverse economic, cultural, and ethnic backgrounds.