Org. Setting and Reporting

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: The incumbent of this post reports to Area Social Work Supervisor under the overall technical guidance of Field Social Services Officer.

Responsibilities

The incumbent: 1. Conducts comprehensive social intervention assessment for individuals and families identified as being in need of social intervention and develops individual social intervention care plans in participation with the individuals/ families accordingly and using a strengths-based approach. 2. Provides social support including psycho-social counselling to individuals and families based on a designated intervention care plan at household or facility level as appropriate. 3. Identifies where adequate external services are available – the need for referral to other UNRWA services and/or to external agencies and facilitates such referrals and follows up such referrals as part of the social intervention care plan to ensure appropriate care is provided. 4. Documents all case work promptly and carefully in line with social work principles and values and maintains accurate records of all cases using relevant social intervention databases. 5. Facilitates and supports community-based initiatives and activities targeting women, children, youth, elderly and persons with disability and the community at large as being complementary to social intervention where this has been identified as a conducive intervention to ongoing case work objectives at the individual and family level. 6. Maintains good working relations with various partners and stakeholders to increase refugees access to quality services provided by external partners. 7. Performs other duties as may be assigned by the supervisor.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. i. Applying Technical Expertise ii. Analyzing iii. Learning and Researching For guidance on how to prepare for competency-based interviews: https://hr.un.org/page/prepare-competency-based-interview

Education

University degree in social work, sociology, psychology, guidance and counseling or other related discipline

Job – Specific Qualification

Not available.

Work Experience

Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesnt necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. -Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable. At least three years’ experience in providing social work, psycho-social support or counselling in developmental /humanitarian programmes in governmental, non- governmental or NGOs organizations is required

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. There are no desirable languages specified. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level II

UN Level II

UN Level II

UN Level II

Assessment

– Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Limited Duration Contract (LDC), Band D step 1. The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC. Duration of Contract: 6 months – with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.

• The incumbent is required to travel within the Field in the course of duty and, thus, must be willing and capable of driving an Agency vehicle.
• The incumbent may be required to undertake professional in-service training as directed in the field of assignment Grade & Salary: LDC(Band D Step 1) monthly basic salary ranges JOD (781.40) Other Benefits: Other benefits include compulsory medical insurance, 30 days of annual leave prorated to the duration of the contract where less than one year, and family allowance (if applicable). Additional benefits: -2 days of sick leave for each completed month of service. -Maternity Leave, upon meeting eligibility requirements. -2 weeks paternity leave. upon meeting eligibility requirements. This vacancy notice is open to internal candidates on LDC contract and external candidates. Only candidates residing in West Bank or Jerusalem, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates of the underrepresented gender to assist the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available. Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work…