The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC provides a range of economic empowerment programs and employment services to its clients. The Workforce Development Coordinator is responsible for building job development to create clients employment opportunities and sustain employer engagement, and maintaining and enhancing early employment training, extended supports and services for clients to attain self-sufficiency. The Workforce Development Coordinator sees Economic Empowerment programs supporting clients to build fundamental workforce knowledge and vocational training, cultivate various job opportunities and pursue career pathways that lead to higher wage jobs and self-sufficiency. Responsibilities Responsibilities include, but are not limited to: Compliance Documentation:

• Track enrolled clients utilizing the ETO and Client Track systems to ensure all job development services are provided in a timely manner and properly documented.
• Ensure all programs fulfill funder and agency requirements for documentation, case files, data tracking and other areas of administrative compliance.
• Coordinate quality assurance efforts in partnership with the supervisor and employment specialists.
• Monitor progress towards programmatic performance requirements and encourage the employment team towards these goals.
• Produce high-quality program reports in a timely manner. This includes completing or overseeing staff completion various reports to IRC headquarters and funders.
• Assist in grant writing activities, as the opportunities arise. Client Services:
• Conduct employer outreach to identify job opportunities and build new employer relationships.
• Develop, cultivate, and maintain positive relationships with area employers to identify appropriate employment opportunities for clients.
• Educate employers on the merits of refugee employment and relevant right-to-work documentation.
• Act as a liaison between the IRC, employers, clients, and community partners.
• Research and attend relevant job development events such as job fairs, community events, job site tours, etc.
• Determine specific, appropriate employment opportunities, and assist clients in accessing these opportunities by guiding them through the hiring process.
• Monitor job performance, wage level, and employer/employee satisfaction.
• Assist clients and employers with any post-placement issues and continuing employment needs.
• Achieve monthly, quarterly, and annual job placement goals.
• Ensure that client voice and experience is driving program design and direction, clients are actively engaged to provide feedback, and that feedback results in adaptations
• Maintain close communication with employment staff regarding challenging cases and carry out timely, professional interventions to ensure appropriate service delivery.
• Develop and cultivate long term relationships with employers and community partners in order to identify appropriate vocational training and resources for clients.
• Use personal vehicle as a mode of transport for both self and clients to various job responsibilities in and around the service delivery area. Team/Office Participation:
• Participate in all program meetings, staff development activities, and other duties as assigned.
• Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
• Comply with all policies, procedures and protocols of the agency. Requirements
• Undergraduate degree required, preferably in Social Work, Human Services or a related field of study.
• Minimum two to three years of experience securing employment opportunities for clients, either in domestic refugee resettlement, other workforce development fields, or closely related social service delivery.
• Experience in a not-for profit or human service agency environment preferred.
• Highly organized self-starter with demonstrated success in managing multiple priorities and delivering quantifiable results under pressure, with tight deadlines, and in a fast-paced environment.
• Strong ability to coach staff and take initiative.
• Proven negotiation, interpersonal, and oral and written communication skills, especially in a multi-cultural environment.
• Must be mission and outcome driven, self-confidence, and commitment to client success.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills. ETO database familiarity strongly preferred.
• Valid drivers license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area Working Environment:
• A combination of standard office environment and field work in and around the service delivery area to perform the above outlined responsibilities.
• Occasional weekend and/or evening work required. Compensation: (Pay Range: $25.20 – $26) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. PROFESSIONAL STANDARDS All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way – Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and – as an evidence-based organization – to relentlessly improve the impact we deliver for those we serve. If youre ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.