Part Time Contract Opportunity | Until January 2027 Three days per week $55,525 Base Salary + Super + up to $15,900 NFP Salary Packaging benefit Locations: Tweed Heads NSW 2485 or Lismore NSW 2480 Make a meaningful difference to the lives of Australians in need! Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose. Your Opportunity Mission Australia is seeking a skilled and passionate Case Manager to join our team, based in Tweed Heads or Lismore and supporting clients in Tweed and Byron Bay. This is a meaningful opportunity for professionals experienced in working with vulnerable children, young people and their families. In this role, you will provide trauma-informed, early intervention case work. You will deliver a mix of long-term and short-term support services, including school and/or home-based case management, needs assessments, practical assistance, referrals, and group-based interventions. You will also participate in community outreach supporting broader awareness and access to services. Were looking for people with a strong experience working with in child and adolescent mental health, trauma-informed practice, and family-focused care, who are confident engaging with diverse communities, including Aboriginal and Torres Strait Islander and CALD families. If youre motivated to work collaboratively in a holistic, strengths-based program that improves outcomes for vulnerable children and their families, we invite you to apply. Your key responsibilities will be to: Deliver trauma-informed, client-centred case management to children, young people (018), and families experiencing or at risk of mental health issues. Respond to referrals, conduct initial needs assessments, and provide ongoing support through home visits and outreach services. Develop and implement individualized case plans, provide practical support, and facilitate referrals to internal and external services. Coordinate and deliver therapeutic and psychoeducational programs, including Play Therapy Groups and mental health education. Maintain accurate and timely case documentation, including risk assessments, progress reports, and data entry. Work collaboratively with internal teams and external agencies to advocate for clients, participate in case reviews, and support community development. Requirements for Success: Tertiary qualifications and/or relevant experience in the human services industry, with an understanding of mental health. Provide tailored case management through comprehensive assessments, developing individualized case plans, and facilitating ongoing support for clients. Respond to client referrals promptly, ensuring timely contact, support, and effective service delivery to children, young people, and families. Coordinate and deliver individual and group support programs, such as Play Therapy Groups, mental health education, and community outreach. Excellent oral and written communication skills, with the ability to maintain accurate case documentation and engage effectively with clients and external agencies. Current NSW drivers license Current First Aid and CPR Certificate Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work every day you know youre making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia. How to apply Click Apply and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. To be considered for this position applications must be submitted by midnight Friday 13th March. Thank you! Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, weve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a persons circumstances shouldnt define their future and that given the right support, everyone can reach their full potential. Thats why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.