Therapeutic Residential Support Worker at Mission Australia – Australia


Therapeutic Residential Support Worker at Mission Australia – Australia

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Therapeutic Residential Support Worker at Mission Australia – Australia HYBRID

Recruiter: Mission Australia

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About Mission Australia

Mission Australia is part of the United Nations system, working to promote international cooperation and address global challenges. As a UN entity, it contributes to the organization’s mission of maintaining international peace and security, developing friendly relations among nations, and promoting international cooperation in solving international problems and encouraging respect for human rights.

Job Summary

This position offers an opportunity to contribute to administrative management within Mission Australia’s important work in international cooperation and sustainable development. Working in Australia, you will collaborate with international colleagues and partners to address global challenges and promote sustainable development. Your key responsibility will be: Build honest, trusting, therapeutic relationships with young people, interpreting behaviour through a traumainformed lens to support positive attitudinal and behavioural change. Support young people toward achieving case plan goals, with a strong emp has is on family/kin restoration and wellbeing. Provide guidance that builds daily living This role provides an excellent opportunity for professional growth while making a meaningful contribution to international cooperation and global peace and security.

Full Job Description

Permanent Part Time Contract 7 shifts per fortnight 8hr shifts Location: Kingston House – Promenalinah (Kingston) TAS 7050 Salary $64,081 + super + NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose. Your Opportunity At Kingston House, our mission is to provide a stable, nurturing and therapeutic environment that supports the holistic growth, wellbeing, and recovery of children and young people under 16 who are alone and at risk of, or currently experiencing, homelessness. We offer safe, medium to longterm accommodation for up to five young people at a time, creating a homelike setting where they can feel supported, understood, and empowered. This is an on-site position that plays a vital role in supporting family restoration by working closely with children, young people, and their families to address conflict, strengthen relationships, and improve overall stability and care. You will be part of an integrated, trauma-informed and childcentred service that operates within a collaborative Care Team model, ensuring that support is flexible, therapeutic and tailored to each young persons needs. Kingston House operates 24-hours 7 days a week with a rotating roster; therefore, applicants MUST be available to work a mix of day, evening, overnight, weekend, and public holiday shifts as required. Your Key Responsibilities Build honest, trusting, therapeutic relationships with young people, interpreting behaviour through a traumainformed lens to support positive attitudinal and behavioural change. Support young people toward achieving case plan goals, with a strong emphasis on family/kin restoration and wellbeing. Provide guidance that builds daily living skills, including personal care, hygiene, meal preparation, household routines, and creating a safe and nurturing home environment. Induct young people into the service, ensuring they understand expectations, rights, responsibilities, and safety requirements. Collaborate within the Care Team and broader support networks to ensure cohesive, childcentred care and effective case management. Maintain accurate, confidential case notes, reports, and electronic client records in line with organisational protocols. Identify and escalate concerns relating to safety, risk, or wellbeing, ensuring proactive and appropriate responses consistent with child-safe practice. Requirements for Success Relevant qualification in youth work, social work, human services or equivalent; Therapeutic Crisis Intervention (TCI) training is highly regarded. Experience supporting young people in residential care, youth services, homelessness services, disability support, or therapeutic environmentsminimum 2 years preferred. Demonstrated ability to engage with young people experiencing moderate complexity, including atrisk behaviours, while maintaining firm, calm, and professional boundaries. Proven capability in traumainformed, strengthsbased and goalfocused practice, including case planning and brief therapeutic interventions. A positive, personcentred approach grounded in the belief that all young people can grow, selfright, and thrive with the right support. Strong communication, conflict management, and problem-solving skills, with the ability to remain composed, constructive, and solutionsfocused in challenging situations. A proactive, selfstarting mindset with the ability to bring ideas and activities to life, engage young people meaningfully, and contribute positively to team culture. Must have First Aid & CPR Certificate. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work every day you know youre making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support. Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia. How To Apply Click Apply and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you. Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, weve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a persons circumstances shouldnt define their future and that given the right support, everyone can reach their full potential. Thats why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

Key Details

  • Job Title: Therapeutic Residential Support Worker
  • Grade: N/A
  • Location: Kingston, Australia (Hybrid)
  • Department: Mission Australia
  • Contract Type: Internal Position
  • Estimated Salary Range:$70,000 – $120,000 USD annually

Qualifications

  • Not specified in the official posting

Skills

  • Not specified in the official posting

Benefits

  • s circumstances shouldn
  • t define their future and that given the right support, everyone can reach their full potential. That
  • s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

How to Apply

Applications must be submitted through the official UN careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.