Permanent Part Time Contract 22.8hrs 3 days a week Location: Meekatharra WA 6642 $46,913 + super + NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together were building hope and possibility for all. Find out more about us and our purpose. Your Opportunity Based in Meekatharra, the Administration Officer plays a vital role as the first point of contact for clients, staff, and visitors engaging with the service, both face to face and over the phone. This is an onsite position integrated into a communityfocused environment where you will support the smooth operation of programs through efficient, confidential, and highquality administrative support. The role involves managing multiple competing priorities, responding to diverse requests, and ensuring the effective coordination of frontofhouse and backoffice functions. You will also contribute to Emergency Relief services, which support individuals and families experiencing financial hardship by providing immediate material assistance and linking them with appropriate community supports to enhance their wellbeing and selfreliance. Your Key Responsibilities Provide a welcoming, professional, and supportive experience to all individuals accessing the service, using sound judgement, confidentiality, and sensitivity. Deliver a broad range of administrative tasks, including answering calls, managing appointments, processing mail and email correspondence, ordering supplies, and maintaining electronic files and accounts payable activities to support efficient office operations. Manage the reception and frontoffice environment, including coordinating visitors, responding to enquiries, and supporting meetings through room bookings, agendas, minutes, and catering arrangements. Provide administrative support to the Program Manager, including diary support, meeting organisation, and assistance with administrative projects as required. Conduct Emergency Relief intake, schedule appointments, and ensure equitable, fair access to support services while referring clients to internal or external services where appropriate. Assist with financial processes such as preparing budget information, journal entries, petty cash, and corporate card transactions in accordance with organisational policies. Participate in quality improvement activities, including data collection, program reviews, and identifying opportunities for organisational improvement and innovative practice. Requirements for Success Demonstrated experience in administration roles, including handling varied administrative tasks under limited supervision and providing highquality secretarial or frontoffice support. Experience working with vulnerable individuals or within child, youth, family, or community services, with confidence in building rapport with clients, staff, and stakeholders. Strong capability in working respectfully with people experiencing financial hardship, domestic and family violence, homelessness, substance misuse, or healthrelated challenges. Relevant qualifications in Administration or Business (e.g., Certificate in Business Administration) are highly regarded. Proven ability to manage challenging behaviours with dignity and professionalism while maintaining a high level of confidentiality. High proficiency in databases, information systems, and Microsoft Office applications, along with strong literacy, numeracy, communication, and analytical skills. Ability to prioritise and manage multiple competing priorities in a busy and complex work environment, paired with sound problemsolving and solutionsfocused thinking. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work every day you know youre making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support. Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. Very Remote Benefits Include: Additional $1,000 each year to help with cost of living in a remote area 5 weeks Annual Leave Access to up to 5 additional days Personal/carers leave each year Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Find out more about a career with Mission Australia. How To Apply Click Apply and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, weve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a persons circumstances shouldnt define their future and that given the right support, everyone can reach their full potential. Thats why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.