Permanent Full Time | 35 hours per week Location: Blacktown, NSW Salary: $84,519 + Super + NFP Salary Packaging Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose. Your Opportunity Be part of a fast-paced, purpose-driven team where your work truly matters. At Mission Australia, youll support some of the most vulnerable people in our community to secure stable housing and build stronger, more independent futures. As a Housing Officer, you will play a pivotal role in delivering high-quality tenancy and property management services across our housing programs. Youll manage tenancies end-to-end, maintain accurate and compliant records, and work closely with tenants to support sustainable, long-term housing outcomes. You will also build meaningful partnerships with tenants, service providers, and internal teams to deliver holistic, client-centred solutions. Your ability to balance operational excellence with empathy and collaboration will help create positive, lasting change for individuals and communities. If youre passionate about social impact, thrive in a dynamic environment, and want to contribute to a mission that changes lives, wed love to hear from you. Key Responsibilities Conducting all the arrangements to lease vacant properties quickly and effectively Work with tenants to assist and support them in maintaining their tenancies Carry out property inspections as required and completing required property reports Attend court/tribunal hearings where necessary to represent the interest of the organisation Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards Maintain a strong KPI focus across a variety of performance areas Maintain positive relationships with external and internal stakeholders Actively contribute to developing and implementing strategies that connect tenants to additional support Requirements for Success Demonstrated experience working with vulnerable client groups Community housing experience or property management experience desirable Knowledge of the Residential Tenancy Act and NCAT process would be preferred Strong experience with Microsoft Office products for reporting Excellent written and verbal communication skills Driving Licence Working with Children Check Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au Your benefits Rewarding work every day you know youre making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave How to apply Click Apply and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, weve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a persons circumstances shouldnt define their future and that given the right support, everyone can reach their full potential. Thats why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.