POSITION OVERVIEW: Provides billing and clerical support to JFK’s Crisis & Residential programs. The duties include:

• Daily billing of Veoci reports into CareLogic. Audit inputs for accuracy, reconcile and correct claims. Liaison with billing department as needed to resolve billing discrepancies.
• Set-up and maintain client electronic health record(s), upload documents as necessary; enter/retrieve information for clients and/or clinicians.
• Assist crisis team with follow-up phone calls, as needed. Interact with other JFK departments to ensure continuity of care when necessary.
• Routine use of email, software and/or business applications to facilitate MET’s daily activities
• All clerical functions within the unit, i.e. typing, copying, filing, mail distribution, etc.
• Maintain the office supply, anticipate needs and replenish items such as copy paper, forms, toner, stationary, etc.
• Prepare staff payroll summary for management approval

We are seeking dedicated individuals who:

• Are willing to learn and promote the quality-service philosophy of JFK Behavioral Health
• Are equipped to interact with clients with varying degrees of intellectual & emotional capacity
• Are team oriented, able & willing to support the needs of the assigned unit
• Can comply with the procedures, rules and policies of JFK Behavioral Health
• Possess excellent verbal & written communication skills

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent
• 2- years performing billing/invoicing work, or doing similar work while-serving as a receptionist in an office setting
• Agility in using standard computer programs (MS Office, Outlook) and multi-line phone systems
• Intermediate grasp of the rules of writing & grammar
• Experience in the healthcare or behavioral health industries preferred.