Overview

The Manager, Programs and Events, oversees the planning and delivery of a wide range of programs for the New York Genealogical and Biographical Society (NYG&B), including lectures, online seminars, workshops, research tours, and conferences.

This role manages the delivery of more than 75 programs annually, working collaboratively with NYG&B staff and a part-time Program Coordinator responsible for certain grant-funded programs. The Manager works independently to oversee logistics, anticipate needs, resolve challenges, and ensure programs are executed smoothly and professionally in a fast-paced environment.

The position requires sound judgment, strong organizational skills, and the ability to manage competing priorities while maintaining a high standard of program delivery. The successful candidate will bring a practical, solutions-oriented approach and the ability to keep programs moving forward while working with a wide range of participants and partners.

This position reports to the Vice President, Advancement and Membership.

Specific Responsibilities

• Manage the planning and delivery of more than 75 NYG&B programs annually, including lectures, online webinars, workshops, research tours, conferences, and community events.
• Oversee all logistical aspects of programs from planning through completion, ensuring events run smoothly and efficiently.
• Track and manage program budgets, including monitoring revenue and expenses and ensuring programs contribute to the organizations earned revenue goals and meet grant requirements when applicable.
• Monitor and report on program metrics including registration trends, attendance, and other key performance indicators.
• Identify, solicit, and manage speakers and content providers for NYG&B programs.
• Serve as the primary point of contact for speakers, vendors, registrants, and other participants, ensuring clear communication and resolving logistical issues before, during, and after each program.
• Draft marketing copy and program descriptions for the NYG&B website, printed materials, and promotional communications in collaboration with the Director of Communications.
• Manage event registration processes through the NYG&Bs CRM and website platform.
• Prepare selected programs for online publication, including coordinating final edits and production.
• Supervise interns and volunteers supporting program operations as needed.

Qualifications

• Strong organizational and project management skills with exceptional attention to detail.
• Demonstrated ability to manage multiple projects simultaneously, prioritize competing deadlines, and ensure successful program delivery in time-sensitive situations.
• Proven ability to work independently, exercise sound judgment, and resolve logistical challenges with minimal oversight.
• Professional, calm, and solutions-oriented approach when managing programs and working with participants.
• Five or more years of experience managing events, programs, or conferences with online and in-person components.
• Working knowledge of online meeting platforms and digital tools such as Zoom, Vimeo, Microsoft Office, Trello, and Adobe Creative Suite.
• Excellent written and verbal communication skills.
• Bachelors or Masters degree.
• Commitment to the NYG&Bs mission.
• Interest in genealogy, archives, libraries, or cultural heritage organizations preferred but not required.

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