Deadline for Applications March 15, 2026 Hardship Level (not applicable for home-based) E (most hardship) Family Type (not applicable for home-based) Non Family with Residential Location Staff Member / Affiliate Type UNOPS LICA5 Target Start Date 2026-02-24 Terms of Reference Standard JD will apply. Standard Job Description Senior Building Services Assistant Organizational Setting and Work Relationships The incumbent of the position deals with internal customers at HQ, Bureau or in field locations. The Senior Building Services Assistant is supervised by the Building Services Associate who defines general work objectives and provides necessary advice and guidance. The Building Services Assistant works within the Building Management Unit and provides smooth delivery of services to internal customers in an efficient, cost effective, service oriented and timely manner. The Senior Building Services Assistant has, in addition, regular work relationships with third party service providers. S/he provides support on routine and non-routine issues. When needed, the Senior Building Services Assistant proposes continuous improvement initiatives for a better management of the Unit. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties – Acts on all the assigned service requests, distributing the work between third party service providers when required. – Monitor regularly that all contracted service providers comply with the established terms of reference, and recommend corrective actions to ensure full client satisfaction. – Supports the supervisor in managing the purchasing of a large range of items and services required for the maintenance of the buildings. – Prepares and supports the organisation for all events and receptions at the headquarters premises, liaising with the requesting units to ensure all needs are looked after. – Supports the management, maintenance and control of official vehicles. – Handles transportation to and from a number of different locations to support any need of the organization. – When required, support to daily operation of the warehouse (receive equipment, material, catalogues in the warehouse and verifies against the purchase order, for damage/loss and proper record in UNHCR ERP system (MSRP); confirms arrival of equipment to all parties concerned; ensures proper storage of materials; prepares standard packing for shipments; informs field offices of shipment details and provide scanned copies of shipping documents; prepare insurance documents in case of loss or short landing; prepares forms for obsolete/broken equipment of which the section is the custodian; issues packing lists, prepare shipments, make bookings, and informs weight and volume and specific routing information; check invoices and waybills and settle invoices; undertakes physical inventory of the warehouse for all Property Plants and Equipment and Serially Tracked Items). – When required, prepares requisitions, ensure that purchase orders are issued and create receipts when goods and services are delivered. – When required, supports the work of the Mail and Stationary Unit. – Determines planning and delivery schedules to meet demand in the timeliest manner. – Verifies non-PO invoices for accuracy. – Issues requisitions and performs receipt in the UNHCR ERP system (MSRP). – Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). – Performs other related duties as required. Minimum Qualifications Years of Experience / Degree Level For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not specified Certificates and/or Licenses *Driving License (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Experience in support services with exposure to building maintenance, financial management, logistics and procurement. Familiarity with ERP system supply chain and financials. Experience in supervision and management of staff. Desirable Knowledge of United Nations administrative, human resources and financial rules and procedures. Knowledge of Microsoft Office. Knowledge of local area building management’s vendors and service providers highly desirable. Experience in liaison with a wide range of suppliers of goods and services. Functional Skills IT-Computer Literacy SC-PeopleSoft Supply Chain Management SC-UN/UNHCR Procurement Rules and Procedures FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other) (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Required Languages , , Desired Languages , , Additional Qualifications Skills FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), IT-Computer Literacy, SC-PeopleSoft Supply Chain Management, SC-UN/UNHCR Procurement Rules and Procedures Education Certifications Driving License – Other Work Experience Other information This position doesn’t require a functional clearance Remote No Important notice: Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training). Read about how to avoid scams and fraudulent job offers. Please note that applications are only accepted via the UNHCR online recruitment platform. CVs and/or application requests sent via email will not be answered, reviewed nor considered. For external applicants: We would like to call your attention on the eligibility of International Professional (P) category: According to our Recruitment and Assignments Policy, P staff members will not normally serve in the country of their nationality, and the first regular appointment in the P category must be outside the staff member’s country of nationality. In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of. In case of technical difficulties when applying, external applicants (not current UNHCR workforce members) can write to recruitmentcase@unhcr.org. For former UNHCR Colleagues: Former UNHCR employees who are on mandatory break-in service or have separated from UNHCR after 1 October 2022 should create an account through this platform. Once you fill in your basic personal information (employee ID, birth date, name, email address), Workday will identify you as prior personnel and merge your employee account with your external applicant account. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide. Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact. Why a career with UNHCR? Our dedicated staff work to protect and assist people fleeing conflict and persecution at a time when global forced displacement is at a record high. Our colleagues bring a wide range of specialized…