About PON

PON is a network that develops the multi-entity talent, capacity, and infrastructure needed for power-building organizations to scale and expand what they are doing to turn back authoritarianism and advance collective liberation. The network, which includes The Capacity Shop and Center for Empowered Politics Education Fund (CEPEF) along with programmatic partner Bolder Advocacy (the partners), coalesced in 2022 with a planning grant from the Ford Foundation to address the historic underinvestment in and unmet demand for multi-entity capacity building work across the social justice field.

As bold power-builders continue to punch above their weight, they are turning to multi-entity structures.Safe and bold multi-entity operations ensure that power-builders navigate todays high-threat environment that could limit their power and increase risk for their structures and impact.Long-standing gaps in values-aligned multi-entity operations capacity for organizations, ecosystems, infrastructure, and staffing call for greater investments in safety, security, and resilience.

PON is advancing an ambitious plan to address these needs and meet these gaps by providing technical assistance and resources for complex multi-entity actors across the social justice field. Services will be delivered through three strategic program areas:

• Wayfind to Protect the Fieldconnecting organizations with the resources needed to respond to immediate threats while building towards long-term safety and solidarity
• Weave Connective Tissue– convening and aligning rapid response providers, election protectors, and multi-entity operations capacity builders
• Develop Leadership & Knowledge– hosting bootcamps, conferences, peer circles, online classes, and other tools and resources so that people have the knowledge and trusted relationships to operate boldly and safely
• Build State-Based Infrastructure– building back office hubs, shared managed services, and operational capacity across state-based ecosystems and networks of organizations

With a goal of raising $10M-$14M per year, it is crucial for PON to build a seasoned team who are steeped in multi-entity operations and movement values to drive strategic partnerships and collaboration and steer the network toward urgently-needed impact in the field.

This position is shared with our sister entity Power and Protect Operations Action Fund (PONAF), a separate 501(c)4.

The PON Navigator Role

The PON Navigator is a limited term full-time staff position reporting to the Program Director for aone-year duration.The Navigator will be a public facing role, responding to and soliciting requests for information and assistance, building relationships with providers, and leading PONs work to connect members of the field with the multi-entity operational and hardening resources they need to safely grow and thrive.

This role requires strong interpersonal and project management skills, the ability to engage in cold calls and outreach, a desire to learn and seek out information, analytical skills, the entrepreneurial talent to bring a program to life, and the ability to work collaboratively across multiple organizations in a fast-moving and dynamic environment.

Primary Responsibilities

The following responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this manner. Duties, responsibilities, and activities may change at any time with or without notice.

Navigator Program

• Work closely with the Program Director to develop the navigation program, including processes, protocols, tools, etc.
• Support applicants with all aspects of case management from intake and assessment through identifying and matching applicants with the appropriate resources
• Serve as lead contact for navigation cases from intake to referral to follow-up that ensures that needs have been met and recommendations implemented.
• Provide coaching support that reduces fear, overwhelm, and other paralyzing feelings and helps applicants develop and prioritize their own solutions.
• Engage in safety planning and assessment, and support training others in safety planning assessment to expand the field.
• Review and triage requests, with the ability to prioritize the most pressing needs and elevate as needed with staff and partners.
• Take in and synthesize information from a variety of sources and share it externally and securely with those in need.
• Monitor and document where groups are in the intake/assessment process and where follow up is needed.
• Engage in targeted outreach to the PON network to educate partners about PONs navigation service and ensure its utility and success.
• Build and maintain relationships with PON staff, partners, providers, network organizations and other relevant organizations.
• Track and assess types of navigation requests to help identify emerging trends and needs in the field.
• Track and develop reports of program outcomes.

Resource Hub

• Build and maintain the PON Resources & Referral Library.
  • Collate materials, vet, tag, and update content.
  • Use AI and other tools to enhance accessibility and ease of use of the library.
  • Lead on ways to disseminate, share, and drive engagement with the library.
  • Conduct triage calls to help match organizations to resources and providers.
  • Conduct follow-up calls to ensure that organizations have received support.

Operations & Development

• Develop the necessary systems to build out a successful navigation program – intake forms, ticketing system, tracking of requests, etc…
• Refine and improve the intake process to be efficient and effective.
• Maintain and update navigation request files, documenting all steps tak…