Information Management Officer (Data Coordinator)
About UNRWA
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. UNRWA is funded almost entirely by voluntary contributions. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight.
Job Summary
UNRWA seeks an Information Management Officer (Data Coordinator) at the P-3 level for its Headquarters in Amman, Jordan. Reporting to the Senior Humanitarian Principles Coordinator, the incumbent will design, develop, and manage databases, data collection tools, and dashboards for humanitarian principles and protection-related data. Key responsibilities include ensuring data quality, producing visual information products (maps, charts, infographics), providing training on data tools, coordinating with IT and other departments, and overseeing the data coordination team. This role requires an advanced university degree in a data-related field and at least five years of relevant experience in data management and analysis, preferably in a humanitarian setting. This is a one-year project-funded post with the possibility of further extension.
Organizational Setting and Reporting
The Information Management Officer (Data Coordinator) reports to the Senior Humanitarian Principles Coordinator. S/he has working relationships with UNHCR staff members in the office and other offices within the country of assignment as well as with staff of UN agencies and other UNHCR partners within the area of responsibility (AOR) to exchange information and to provide assistance.
Responsibilities
- Designs, develops and manages centralized databases, data collection tools, dashboards and other data tools for humanitarian principles related data, including integrated assessment data, and other Protection Division data where relevant.
- Ensures the quality of data collected on humanitarian principles and protection, including its accuracy, consistency, and comparability; consolidates operational information regularly to support analysis.
- Oversees dashboard content, providing overall quality control and ensuring content is current and comprehensive.
- Produces and updates high-quality map products, and, collaborates with the graphic designer and humanitarian principles team, to transform data into visual information products like reports, charts, and infographics that effectively communicate key messages.
- Provides training and expertise on the utilization and development of tools and dashboards, collaborating with the humanitarian principles training team, as necessary.
- Establishes and maintains coordination with the Information Management and Technology Department and other relevant Departments; engages with counterparts to ensure that data is coordinated and consistent with Agency standards and practices; supports the formulation of procedures and Standard Operating Procedures/guidance to ensure standard implementation across Departments and Fields.
- Oversees the work of the data coordination team, ensuring effective support from humanitarian principles data coordinators for the humanitarian principles and protection file and provides assistance to the efforts of data support officers at the field level.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
- Perform other related duties as required.
Competencies
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.
- Applying Technical Expertise
- Analyzing
- Planning and Organizing
- Creating and Innovating
- Relating and Networking
Education
An advanced university degree (Master’s or equivalent) from an accredited educational institution in data science, computer science, statistics, information technology, or a related field is required. (A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree).
Work Experience
- A minimum of five years of relevant experience in data management, data analysis, information technology, data collection, administration, or related field is required.
- Unless already serving as an international staff member in the UN Common System, two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.
- Familiarity with the Middle East context is desirable.
- Experience in managing data in a humanitarian setting is desirable.
Applicants will be required to confirm any affiliations that could impact neutrality.
Languages
Excellent command of spoken and written English is required. Arabic language skills are desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
- Type of Contract and duration: One year project funded post, with the possibility of further extension subject to availability of funds, need and performance.
- Advertisements published in English will only accept applications in English.
- Only applications fully completed in UNRWA's online e-recruitment system Inspira will be considered.
- UNRWA welcomes applications from qualified candidates with disabilities.
United Nations Considerations: UNRWA is committed to achieving gender parity and strongly encourages applications from qualified applicants from under-represented groups. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided.
UNRWA Considerations: Staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. UNRWA is a non-smoking work environment.
For more details on UNRWA, please visit: https://www.unrwa.org/
HOW TO APPLY
Date Posted: June 5, 2025
Application Deadline: June 18, 2025, 11:59 p.m. (New York Time).
Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant on the Inspira homepage.
No Fee: UNRWA does not charge a fee at any stage of the recruitment process.
