Director, Data Integration & Infrastructure /Consumer Fundraising at American Red Cross – Australia


Director, Data Integration & Infrastructure /Consumer Fundraising at American Red Cross – Australia

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Director, Data Integration & Infrastructure /Consumer Fundraising at American Red Cross – Australia

Recruiter: American Red Cross

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About American Red Cross

The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education. Founded in 1881, it mobilizes volunteers and donors to respond to disasters, supply blood to patients, teach lifesaving skills, and support military families. It is part of the global International Red Cross and Red Crescent Movement.

Job Summary

This position offers an opportunity to contribute to administrative management within American Red Cross’s important work in international cooperation and sustainable development. Working in Australia, you will collaborate with international colleagues and partners to address global challenges and promote sustainable development. This role provides an excellent opportunity for professional growth while making a meaningful contribution to international cooperation and global peace and security.

Full Job Description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network? Join usWhere your Career is a Force for Good! Job Description: Joining the American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others, youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. The American Red Cross is currently seeking a Director, Data Integration & Infrastructure to support the Consumer Fundraising team. This is a virtual position, and it can be located anywhere in the United States. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: The Consumer Fundraising team builds the foundation for optimal long-term donor value by developing strategies and programs that increase individual donor engagement, financial revenue, and fundraising capacity for the American Red Cross. The team focuses on marketing to individual donors via direct-response and digital channels to engage constituents and raise revenue to support the mission of the American Red Cross. The Director, Data Integration & Infrastructure, provides strategic leadership in the design, integration, and governance of fundraising core donor data systems that power fundraising operations. This role is responsible for ensuring the seamless flow of core donor data across platforms such as Salesforce, Adobe, CDI, and the enterprise Data Warehouse. The Director plays a critical role in shaping the future of fundraising by as a stakeholder in data architecture, advocating for data integrity, and enabling cross-channel engagement through accurate and accessible donor information. This position partners closely with internal stakeholdersincluding MODS, FP&O, channel owners, and technology teamsto build a cohesive and scalable data ecosystem. The Director also serves as a key advisor on AI integration, data governance, and infrastructure modernization, ensuring that donor preferences are honored and that data systems support both compliance and innovation. This is a highly collaborative role that bridges strategy, operations, and technology to advance the organizations fundraising goals. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Plans and develops methods and procedures for implementing data integration for Core donor programs. Directs and coordinates program activities concerned with data implementation and integration. Ensures consistent delivery of programs, data flow, quality, and integration with other programs within the organization. Builds financially sound, executable, data-driven business strategies in support of the core donor program areas. Develops data-based growth strategies for areas of responsibility. Develops reporting and data requirements to ensure progress is being accomplished toward specified program objectives, and modifies methodologies as required, to obtain objectives. Develops and implements short and long-term strategies to integrate data priorities into the overall Development business plan and manages the execution of those strategies. Manages and evaluates indirect staff in the implementation of departmental policies, procedures, and programs. Key responsibilities include, but are not limited to: Strategic Data Integration Oversight Provides strategic leadership and oversight in the integration and management of core donor data across platforms, including Salesforce, Adobe, and the enterprise Data Warehouse. Advocates for the effective management and availability of comprehensive donor data across all fundraising infrastructure and channels. Data Flow Architecture & Optimization Oversees the development and maintenance of data flows that support fundraising growth, ensuring scalability, flexibility, and alignment with organizational goals. Partners with MODS and FP&O to design a cohesive and strategic data flow that enables cross-functional decision-making and operational efficiency. Collaborates with channel owners and omni-channel initiatives to ensure the intended donor audience is accurately included in outreach and engagement activities. Donor Data Governance Ensures donor preferencessuch as Do Not Contact (DNC), opt-outs, and other consent indicatorsare consistently honored across all systems and communication channels. Serves as a subject matter expert on the flow of incoming donor data from third-party platforms, including ICRC and other external sources. AI Strategy & Enablement Advise CFR leadership on strategic decisions related to AI integration, with a focus on data integrity and management. Identifies opportunities to responsibly leverage AI to enhance fundraising performance, personalization, and operational efficiency. Cross-Functional Collaboration Supports the effective use of Co-op data across all fundraising channels, ensuring alignment with campaign strategies and audience segmentation. Collaborates with technology, analytics, and business teams to ensure data integration efforts meet evolving organizational needs. Infrastructure Leadership Leads CFR efforts and represents the department in the modernization of data infrastructure, including cloud migration, API development, and real-time data streaming. Ensures the performance, security, and reliability of data systems that support fundraising operations. WHAT YOU NEED TO SUCCEED:Education: Bachelor’s degree or equivalent experience required.Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. Management Experience: 5 years of management experience. Skills & Abilities: Must have strong data management skills. Strong team player with a collaborative style who builds trust among cross-functional teams. Excellent interpersonal, verbal, and written communication skills. Strong technical skills to include word-processing, spreadsheet applications, and database applications when applicable. Operational flexibility to meet sudden and unpredictable business needs. Travel: May need to travel and participate in meetings and conferences. WHAT WILL GIVE YOU A COMPETITIVE EDGE: Strong results-based mindset with a history of data management and data flow experience. Demonstrated ability to work on cross-functional teams. Desire to work on high-pressure projects and meet tight deadlines. Creative problem-solving skills and ability to strategize initiatives and solutions. Demonstrated research and analytical skills with an ability to make data-driven decisions. Advanced-level computer skills with the following systems are required: MS Office applications, Salesforce, Power BI, Adobe, CDI, and the enterprise Data Warehouse. SALARY INFORMATION: The salary range for this position is $123,000 -$135,000 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and a comparison to other employees already in this role. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

  • Medical, Dental and Vision Plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with 6% Match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and Recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else its…

Key Details

  • Job Title: Director, Data Integration & Infrastructure /Consumer Fundraising
  • Grade: VOLUNTEER
  • Location: Statewide, Australia
  • Department: American Red Cross
  • Contract Type: Professional Staff
  • Salary Range:$70,000 – $120,000 USD annually

Qualifications

  • Not specified in the official posting

Skills

  • Not specified in the official posting

Benefits

  • Competitive compensation package
  • Professional development opportunities
  • Comprehensive health and wellness benefits
  • Inclusive and collaborative work environment

How to Apply

Applications must be submitted through the official UN careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.