Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network? Join usWhere your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others, youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! The Freight Audit, Process & Pay (FAPP) Coordinator plays a key role in ensuring transportation invoices are processed accurately, efficiently, and on time. Leveraging strong analytical skills, attention to detail, and knowledge of logistics and financial workflows, this role manages the full freight billing lifecycleverifying invoice accuracy, ensuring compliance with contracts and financial standards, resolving discrepancies, and maintaining consistent ontime payment performance. The FAPP Coordinator collaborates closely with carriers and internal partners to troubleshoot issues, improve process effectiveness, and uncover costsaving opportunities. Through detailed data validation and continuous process optimization, this role strengthens carrier relationships, enhances operational accuracy, and helps drive more efficient transportation spend. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Key Responsibilities Investigate and resolve billing discrepancies, credit memos, claims, open exceptions, and unallocated shipments. Monitor pastdue carrier statements and support timely, accurate payment processing. Collaborate with internal finance, logistics teams, carriers, and account holders to resolve issues and maintain smooth operations. Lead onboarding and training for new accounts and carriers transitioning into the FAPP program. Provide invoice, system, and process support to field and operational teams. Update and maintain process documentation to ensure accuracy and alignment with current procedures. Manage carrier and courier transitions into the FAPP program, ensuring a consistent and positive experience. Deliver training and ongoing guidance to account holders and transportation providers. Pay Information: The salary range for this position is $86-90k. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The role is remote/workfromhome, with the requirement that the selected candidate reside anywhere within the United States. WHAT YOU NEED TO SUCCEED (Minimum Qualifications):Education: Bachelors degree in a relevant field preferred; equivalent experience accepted.Experience: 25+ years in freight audit, logistics, or Accounts Payable/Receivable.Skills: Proficiency in Excel, including VLOOKUP, Pivot Tables, and data analysis tools. Experience working with Transportation Management Systems (TMS). Strong analytical and problemsolving abilities. Clear and effective verbal and written communication skills. Working knowledge of LTL, Truckload, and general supply chain operations. *Combination of candidates education and general experience satisfies requirements so long as the total years equate to descriptions minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others, youre cared for with generous compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.