Details of the role & tasks

We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. Waythrough holds the Investors in Volunteers accreditation.

The role: Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role and may involve a focus on one particular area, such as group work or Duty support, or, it may involve a combination of tasks and activities. We are looking for a team player with a willingness to learn.

We are seeking Female recovery support volunteers to enable us to create a safe space for vulnerable women in recovery.

This exciting volunteer role would suit someone with an empathetic, non-judgmental attitude who can build strong working relationships with others. This is a fantastic opportunity to get hands on experience in a drug and alcohol service and put your passion for supporting and advocating for vulnerable women to great use.

Tasks may include:

Support people engaged in support with Together to achieve their Recovery Plan goals

Support the facilitation of structured and unstructured group work programmes, both virtually and face to face

Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community

Conduct welfare and check-in phone calls

Personal qualities

Skills we would like you to bring to the role:

Confident IT skills aside from any IT skills required for the role, some of our mandatory training is done online through eLearning modules

Professional, honest and committed

Non-judgmental towards people with lived experience

Good time keeping

Able to work as part of a team, on own initiative and to instruction

An understanding of Waythrough information is available on our website, and you can call a specific project to make enquiries.

A genuine interest in being part of the mission, vision and promise of Waythrough

Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Waythrough

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on peoples lives. We work both with and within diverse communities across the country and every day we see people making positive changes to turn their lives around. We also offer:

Regular supervision and support

Induction and access to online and face to face training

The opportunity to learn and practice new skills

The opportunity to be part of a team and the wider Waythrough organisation

Reasonable travel expenses reimbursed with proof of journey

Opportunities to progress and experience other areas of Waythrough’s work

Our values:

Our values underpin everything we do from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.

Kindness – be generous, caring and understanding.

Courage – be bold, trust, commit.

Respect – everyone deserves dignity.

Location: The role will be based in Barnstaple

Timing: We are looking for someone who can offer around 5-10 hours a week, exact hours can be flexible and discussed at interview.

Training: Volunteers have access to Waythroughs training platform and can book on training relevant to the role, and personal development needs.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy:

Discounts from various schemes

Training and personal development

A chance to make a real difference in peoples lives

Free induction and role-specific training

Support from experienced staff and regular supervision

Opportunities to meet new people and develop your confidence

Reimbursement for travel and agreed expenses

Valuable experience that can support your personal or career development

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

How to apply

If youre viewing this advert on an external platform such as Indeed, please click Apply via company website to view the full job description and submit your application.

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Closing date: