Permanent Full Time Contract

Location: Ngarluma (Karratha) WA 6714

$90,188 + super + NFP salary packaging benefits

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together were building hope and possibility for all.

Find out more about us and our purpose .

Your Opportunity

As part of the Pilbara Family & Domestic Violence Coordinated Response Service (CRS), this onsite position offers the opportunity to make a meaningful and immediate impact in supporting victimsurvivors of family and domestic violence in the Karratha community. CRS provides critical assistance to individuals and families following policeattended domestic violence incidents that result in a Domestic Violence Incident Report (DVIR). Working in close partnership with Western Australian Police, Child Protection and Family Support, and the Department of Corrective Services, the service delivers coordinated, traumainformed responses that enhance safety, stability, and wellbeing.

Based in Karratha, the Family & Domestic Violence Liaison Officer plays a pivotal role in triaging DVIRs, identifying highrisk cases, and providing direct support to vulnerable victims and their children. This includes delivering assessments, safety planning, information, referrals, and case coordination aligned with bestpractice frameworks. Operating within a 7dayaweek service, you will contribute to a collaborative and integrated FDV response system across the Pilbara.

This is a 7-day-a-week service, requiring weekend coverage as part of a rotating roster.

Your Key Responsibilities

Conduct assessment and triage of domestic violence incident reports in collaboration with WA Police and Child Protective Services, ensuring timely and accurate documentation.

Undertake comprehensive risk assessments and develop safety plans using the Common Risk Assessment and Risk Management Framework.

Respond promptly to urgent client safety needs, providing crisisfocused intervention and support.

Deliver home visits, community outreach, advocacy, and case coordination for victims and their children, usually over a 612month case period.

Build strong working relationships with key stakeholders including police, courts, child protection, womens refuges, and specialist FDV services.

Participate in interagency meetings, steering committees, and forums to share information, contribute to best practice, and advocate for the needs of families affected by violence.

Adhere to all internal and external policy and procedural requirements, including confidentiality, duty of care, OH&S, and statutory compliance.

Requirements for Success

Relevant tertiary qualifications and/or demonstrated experience in the Family and Domestic Violence, child, youth, or family services sectors.

At least 1 year of experience working within FDV services, with confidence in case management and traumainformed assessment processes.

Strong local knowledge of, and respect for, ATSI communities, peoples, and cultural protocols.

Demonstrated ability to quickly assess client needs and apply sound judgement in highrisk situations.

Excellent communication, time management, networking, and interpersonal skills, with the ability to adapt to different audiences.

Capability to work effectively both independently and as part of a collaborative multiagency team.

Ability to work weekends and public holidays as required as part of a rotating roster.

Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

Rewarding work every day you know youre making a real difference

Not-for-profit salary packaging, reducing your tax (details via AccessPay )

Free external, confidential counselling and access to chaplaincy support .

Volunteering opportunities

Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Pilbara Remote Benefits include:

Additional $1,000 each year to assist with cost of living in a remote area

5 weeks Annual leave

Access to up to 5 additional days Personal/Carers leave each year

Rental Assistance of up to $200 per week

Relocation allowance of $1,500 to assist in moving to the area

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application , please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia .

How To Apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you