Permanent Full time| 35 hours per week

Location: Rosny Park, Tasmania

Salary: $ 125,000 + Super + NFP salary packaging benefits

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose .

Your Opportunity

This leadership role is responsible for successfully delivering high-quality tenancy, allocations and administration services across Mission Australia Housing in Tasmania, supporting both existing portfolios and future growth projects.

The Regional Manager oversees the day-to-day operations of housing services within the region, ensuring operational excellence, regulatory compliance, and exceptional tenant outcomes. The role plays a pivotal part in developing and leading high-performing teams, strengthening partnerships, and identifying new opportunities that enhance service delivery and community impact.

Working collaboratively across asset management, community development, service delivery and stakeholder engagement teams, this position builds strong relationships internally and externally including with Local and State Government to ensure integrated and sustainable housing solutions.

Your key responsibilities will be to:

Lead and develop a values-driven, high-performing team through servant leadership aligned with Mission Australias values and policies

Drive a culture of accountability, collaboration, productivity and customer focus

Monitor and report on key operational metrics including tenancy inspections, rental arrears, waiting lists, vacancy rates and program performance

Assess operational risks, implement mitigation, contingency plans and contribute to strategic and business planning processes

Build and maintain strong relationships with tenants, real estate agents, private owners, housing providers, government representatives and community partners

Implement service improvements informed by data, tenant feedback and stakeholder insights

Work within an integrated service framework that brings together Housing, Community Services and Chaplaincy teams

Requirements for Success

Tertiary qualifications in Leadership, Community Services, or a related discipline (desirable), or equivalent senior leadership experience.

Proven operational leadership experience within a service delivery environment.

Experience in social or affordable housing highly regarded.

Strategic and results-driven, with the ability to lead through complexity and change.

Demonstrated ability to build high-performing teams and hold others accountable for outcomes.

Confident communicator, able to translate complex information into clear direction.

Commercially and operationally astute, with sound risk management judgement.

Experience in housing, community services, or not-for-profit sectors will be highly regarded

Valid Working with Vulnerable People Check

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks, and WWVP.

Your benefits

Rewarding work every day you know youre making a real difference

Not-for-profit salary packaging, reducing your tax (details via AccessPay)

Free external, confidential counselling and access to chaplaincy support

Volunteering opportunities

Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you