Resource Coordinator at Pike Place Market Foundation – United States
Recruiter: Pike Place Market Foundation
About Pike Place Market Foundation
Established in 1982, after a decades-long fight to save Pike Place Market from the wrecking ball, the Market Foundation was established to fulfill the Markets historic charter to provide services and support for our community, especially our neighbors living on low incomes.
Rooted in our model for a healthy community, the Market Foundation improves the health and well-being of our neighbors by promoting and increasing access to education, nutritious food, community support, economic stability, and a safe neighborhood.
As a community foundation, we provide annual support and partnership to a network of social services in Pike Place Market in addition to operating our own programs and services through our community resource center, The Market Commons.
What You Will Be Doing
In this role, you will:
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- Welcome visitors, answer questions, assess needs, and coordinate information and referrals for social services while providing a high level of customer service
- Engage individual clients using thoughtful, creative, and resourceful approaches that build trust and confidence
- Support the facilitation and cultivation of weekly programs and activities at The Market Commons
- Build trust and connection with the Market community and partner organizations through consistent presence and engagement
- Support outreach staff with implementation and tracking standards and help coordinate outreach efforts to ensure community engagement
- Maintain spreadsheets that track guest inquiries, program hours, attendance, and program details for reporting and communications
- Support daily operations of The Market Commons, including managing program space, setting up chairs and tables, facilitating program registration, and assisting with daily cleaning needs
- Represent the mission, values, and scope of Pike Place Market Foundation and The Market Commons in all interactions with community members and partners
Work Experience and Qualities
This role may be a good fit for you if you bring the following experience and qualities:
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- You are a community-minded social service professional who builds relationships with people from a wide range of backgrounds
- You communicate clearly and provide strong customer service, including in situations where individuals may be experiencing stress or difficult behavior
- You adapt well in a fast-paced, public-facing environment and respond to changing needs with flexibility and good humor
- You are able to manage multiple tasks with competing priorities while meeting goals and deadlines
- You work effectively and independently with clients while staying connected to your team to support a coordinated, wrap-around approach to service
- You are proficient with Microsoft Office tools
- You have a minimum of two years of experience in human services, preferably with experience in resource coordination
- You are motivated to work in a mission-driven organization and are personally committed to equity, inclusion, and social justice
- As a frontline role, you bring strong attendance and punctuality
- You hold an associate or bachelors degree in social services or a related field, or have commensurate work experience
- You are able to pass a criminal background check
How to Apply
Please send a resume and cover letter tocareers@pikeplacemarketfoundation.org. A…
Applications must be submitted through the official careers portal. Female candidates and candidates from underrepresented groups are strongly encouraged to apply.