Recovery Worker

Location: Meridian House, Colindale

Working hours: 37 hrs, working pattern to be discussed at interview

Contract Type: Permanent

Salary: 24,243 – 28,930

The Recovery House is situated in a quiet residential setting, with a large garden providing a relaxing outdoor space. People staying at the service have their own room, with shared bathroom and kitchen facilities.

The service offers support, safety planning, and a range of therapeutic interventions to equip individuals with coping strategies they can draw upon when returning home.

Purpose of the Role

To support the people using our services to achieve their life goals

To assist with the safe and successful daily running of the service

To work as part of a team towards agreed service and contract targets

Responsibilities

Waythrough Services deliver a range of support, from 24-hour residential care with nursing to floating support in peoples own homes. This may include working evenings, weekends, night shifts (waking or sleeping), and on-call duties.

The people we support are central to everything we do. Each individual is unique and must be treated with dignity, respect, and understanding. Responsibilities may vary day to day depending on individual needs.

Supporting Individuals

Support individuals to manage and improve their physical and mental wellbeing

Develop life skills such as budgeting, money management, tenancy sustainment, and accessing public services, education, and employment

Encourage individuals to live fulfilling lives and develop purpose and meaning

Promote independence, enabling individuals to make their own choices and decisions

Ensuring Safe Service Delivery

Monitor and assess resident wellbeing and welfare on an ongoing basis

Maintain compliance with legal and organisational standards

Provide a safe, respectful, and supportive environment

Key Working

Manage a caseload of key clients

Focus on each persons individual needs, choices, and aspirations

Develop and review person-centred support plans with meaningful and achievable outcomes

Deliver structured key working sessions tailored to individuals

Complete and implement positive risk assessments in line with policies and procedures

Signpost individuals to appropriate external services for additional support

Workload & Professional Practice

Plan and manage your own workload effectively

Maintain accurate and timely records using internal systems

Liaise with external agencies, including community mental health teams, multidisciplinary teams, and carers

Build professional relationships and represent the service positively

Engage in supervision, debriefing, and reflective practice to support personal wellbeing

Stay up to date with organisational developments and best practice

Six Skills and Qualities Required

Strong communication skills, able to engage effectively at all levels

Compassionate approach to sensitive and complex situations

Ability to motivate, support, and advocate for individuals

Able to work both independently and as part of a team

Strong attention to detail with accurate record-keeping

Good organisational skills with the ability to plan and prioritise workload.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

27 days annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3 annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days annual leave

Professional fee reimbursement for relevant qualifications

24/7 online GP access and Employee Assistance Programme

Recognition and long service awards via our Way to Go and Aspirations portals

500 Recommend a Friend bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: