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Specialist, Knowledge Management and Communication

Join us and help strengthen PAHOs country-focused impact through knowledge and communication

The Pan American Health Organization (PAHO), Regional Office for the Americas of the World Health Organization (WHO), is seeking a motivated, results-oriented and collaborative Specialist, Knowledge Management and Communication to strengthen institutional knowledge, enhance information sharing, and support effective communication across the Organization, with a strong focus on country-level technical cooperation.

Under the direct supervision of the Head, Office of Country and Subregional Coordination (CSC), the selected candidate will:

Support the overall knowledge management and communication functions of the Office, including the maintenance and regular updating of CSC intranet and internet pages.

Develop, implement, coordinate, and evaluate knowledge management and information-sharing strategies and activities in collaboration with CSC and relevant partners.

Establish, maintain, and improve digital platforms and systems for storing, organizing, and sharing institutional knowledge, including SharePoint and OneDrive repositories.

Facilitate the documentation, systematization, and dissemination of good practices and lessons learned to preserve organizational memory and promote learning.

Support internal and external communication initiatives, including country focus communication strategies, reports, meetings, workshops, and capacitybuilding activities.

For a complete list of functions, please see the post description .

What is required for this position?

Education

Essential: A bachelors degree in information sciences, information management, knowledge management, communications, social sciences, international relations, or any other field related to the functions of the post from a recognized university.Desirable: Training in emerging technologies and methodologies for knowledge management and communication would be an asset. A masters degree in public health, public policy, social sciences, international relations/cooperation, political science or a related field from an accredited institution would be an asset.

Experience

Essential: Five years of combined national and international experience working in the area of information and knowledge management and/or communication projects.Desirable: Progressively responsible experience in public health, international relations, social development, or the management of programs and projects within international organizations would be an asset.

Languages

Very good knowledge of English or Spanish with working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills

Demonstrated ability to effectively use current technology and software, as well as Enterprise Resource Planning (ERP). Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential. Knowledge of Web2.0 concepts, Virtual Collaboration tools; opensource tools such as Joomla, etc. would be desirable.

Competencies and Skills

For a complete list of competencies and skills, please refer to the post description .

The skills required are:

Knowledge of principles and practices of knowledge management, communication, and information sharing.

Ability to develop and implement knowledge management strategies, systems, and digital platforms.

Strong analytical skills to organize, synthesize, and disseminate complex information.

Ability to document and systematize good practices and lessons learned.

Strong oral and written communication skills, including drafting reports and presentations.

Ability to work collaboratively with multidisciplinary teams and diverse stakeholder

Duration of Contract

This is an initial 11-month assignment, with possibility of extensions for up to 24 months, subject to satisfactory performance and funding availability.

DISCLAIMER

This vacancy notice may be used to fill other similar positions at the same grade and level.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates will be contacted only if they are under serious consideration.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the official degree(s)/diploma(s)/certificate(s) required for this position. PAHO, considers official higher educational qualifications obtained from an institution accredited/recognized in one of the following databases:

World Higher Education Database (WHED), list updated by the International Association of Universities

(IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO).

The list can be assessed through the link: http://whed.net/

Council for Higher Education Accreditation chea.org

College Navigator, found on the website of the National Centre for Educational Statistics,

nces.gov to support the validation process.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

PAHO/WHO is committed to:

PAHO supports an environment of mutual respect and dignity for all applicants. All interested individuals who meet the requirements of this position are encouraged to apply.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. To do so, email us at: pahorecruitment@paho.org

Maintaining high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

Promoting a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of misconduct.

Providing a smoke-free environment.

Protecting the people in the communities we serve. Therefore, we have zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.