Position: Outreach Worker

Location: Portland House, 243 Shalesmoor, Moorfields, Sheffield S3 8UG Working Hours: 37 hours per week Monday to Friday Contract Type: Permanent Salary: 25,867 – 32,090

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, weve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services and its all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

About the role:

We have an exciting opportunity to join our HALT Team (Home at Last) , supporting adults who are rough sleeping to access treatment and accommodation across the city.

This role is part of a multi-agency approach, working closely with housing providers, homelessness services, and other professionals to deliver coordinated support.

You will be engaging with individuals in the city centre and across wider areas, offering outreach-based interventions to support people experiencing multiple disadvantage.

The position involves proactive engagement with individuals who may be facing complex challenges, including homelessness, substance use, and other vulnerabilities.

You will work to build trust, provide practical support, and help individuals move towards stable accommodation and access to appropriate treatment services.

As directed by the Project Manager and Lead Practitioner, you will:

Deliver outreach interventions to individuals rough sleeping or at risk of homelessness

Support individuals to access accommodation, treatment, and wider support services

Work collaboratively with housing providers, homelessness teams, and partner agencies

Promote harm reduction and public health approaches where appropriate

Contribute to reducing the impact of multiple disadvantage and improving outcomes for service users

Please note, this role includes some weekend work and occasional evening shifts.

About you:

Proven experience of engaging effectively with people with complex needs

An understanding of the challenges faced by individuals experiencing homelessness and/or substance use

Experience completing service user assessments, including risk assessments

Ability to work collaboratively within a multi-agency environment

Good IT skills

A full driving licence and access to a vehicle

About us:

We are committed to fair chances for all and ensuring everyone can access the help and support they need to realise their potential. By joining our team of passionate individuals, you will play a key role in making this happen.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, youll enjoy a comprehensive benefits package:

27 days annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3 annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days annual leave

Professional fee reimbursement for relevant qualifications

24/7 online GP access and Employee Assistance Programme

Recognition and long service awards via our Way to Go and Aspirations portals

500 Recommend a Friend bonus

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date: