Delivering Innovation in Supportive Housing (DISH) Job Announcement: Maintenance Worker II

Due to the nature of the work, it is a requirement that all employees must be fully vaccinated against COVID-19.

Delivering Innovation in Supportive Housing (DISH) is looking for a Maintenance Worker II. The Maintenance Worker II provides preventative, corrective, emergency, cosmetic, and routine maintenance services for DISH residential properties located in San Francisco. This position is also responsible for ensuring a high standard of cleanliness, customer service, and a hazard-free environment and ensuring a high standard of work quality, and adherence to DISH policies and best practices.

Maintenance workers are deployed in one of two primary functions: completing individual tenant unit turnovers with the Turnover Team or addressing work orders and general maintenance needs of the buildings. Maintenance workers may be deployed to any of the properties and offices depending on the needs of the organization. Duties below are assigned depending on deployment but all are maintenance worker responsibilities.

The Maintenance Worker II position is an hourly, non-exempt position and reports to either the Facility Manager or Unit Turn Supervisor, depending on deployment. Non-exempt employees work a standard 40 hour week. Time beyond 40 hours per week is at managements discretion and must be pre-approved.

Position Overview: Qualified Applicants must be interested in:

• Ending homelessness with a housing first approach in a harm reduction setting
• Providing great customer service in a supportive housing setting
• Implementing nontraditional approaches to property management in a social justice andracial justice context
• Developing a supportive environment for all tenants using trauma-informed approach

AGENCY DESCRIPTION: Delivering Innovation in Supportive Housing believes that everyone deserves a home. Every day, we provide high-quality, permanent housing to San Franciscans who suffer from serious health issuesbecause with our help, they can get off the streets, rebuild their lives, and strengthen our communities. For more information, visit dishsf.org.Our Mission: Delivering Innovation in Supportive Housing (DISH) strives to provide excellent property management services to help end homelessness in San Francisco. DISH provides custom property management services exclusively to the HSHs Direct Access to Housing program. Through its work, DISH hopes to demonstrate the healing effects of home and stable community, to reinforce the self-worth of persons who have not had access to a clean, beautiful place to live, and to involve tenants in healthy and life affirming activities by drawing upon the diverse opportunities in San Francisco.

Our Values:

• Demonstrate excellence: In our work and in our interactions.
• Stay focused: On whats most important and within our control.
• Under-promise and over-deliver: Managing expectations along the way.
• Use initiative and innovation: Improving our services and performance.
• Be fair and consistent: Implementing our policies and procedures.
• Be mindful and prudent: With income and expenses.
• Be respectful and hopeful: With tenants, partners, coworkers, and ourselves.
• Be open: To different opinions, challenging discussions, and taking risks.

DISH Service Commitments:

1. Warm greetings & interactions every chance we get
2. Professional appearance every day
3. Service through helping
4. Be present and respectful at all times
5. Stay calm in the eye of the storm
6. Strive for the be…