Job Description

Center for Neighborhood Technology (CNT) seeks to hire a full-time Senior Manager of Operations to maintain and improve upon financial, HR, and operations activities at the organization.

Role and Responsibilities

Specific responsibilities will include:

• Finance:
  • Prepare and send invoices and calculate restricted grant revenue serviced based on hours and expenses logged throughout the month.
  • Supports the Chief Operating Officer (COO) in the preparation of the monthly financial records, including their presentation for program staff so that they can monitor project-level budgets.
  • Allocates personnel costs to active projects and helps the COO to conduct quarterly capacity projections.
  • Prepares financial grant reports and assists in the creation of project budgets in coordination with the COO and program team staff.
  • Reviews and pays invoices, collects vendor information, and documents financial activities according to CNTs policies and procedures.
  • Works in coordination with the COO and program staff to complete the annual budget and audit.
  • Updates and reconciles financial information in CNTs customer relationship software (CRM).
• Human Resources:
  • Administers payroll and payment of benefits invoices and prepares personnel data to be logged by the bookkeeper in CNTs financial record.
  • Coordinates the annual open enrollment process and acts as a liaison between staff and CNTs benefits broker.
  • Collects and files employee paperwork as needed and monitors state and federal registrations due on an annual basis.
  • Drafts and modifies job descriptions and supports the COO during staffs biannual evaluations.
• General Operations
  • Acts as office manager for CNTs team of 12 staff, including stocking supplies, supporting all-staff meetings, and leading regular staff activities and celebrations.
  • In coordination with the development department, provides general oversight and develops common processes for CNTs CRM.
  • Acts as a liaison between staff and CNTs IT provider, and ensures all staff have the technology needed to fulfill their job duties.