Org. Setting and Reporting

OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort. OCHA’s mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This position is located in the Public Information Unit of OCHA Regional Office for Asia and the Pacific (OCHA ROAP), based in Bangkok, Thailand. (OCHA ROAP), of which its objective is to provide all related pubic information management services, both through remote support and physical deployment, to all OCHA offices across the Asia Pacific region. The incumbent reports to Regional Public Information Officer, OCHA ROAP.

Responsibilities

Under the direct supervision of the Regional Public Information Officer, and overall supervision of the Head of Office, the incumbent is required to perform the following functions:

• Contribute to the development, improvement, and consistent application of OCHA ROAPs design, and layout standards across all public information outputs, ensuring alignment with OCHAs branding guidelines.
• Conceptualize and develop graphic designs and template for reports, publications, interactive digital product, and social media assets ensuring innovative, clarity, readability and adherence to OCHA’s guidelines.
• Provide guidance to colleagues and partners on visual communications standard, and effective use of OCHA branding across regional initiatives.
• Supports the Regional Public Information Officer in the management, content planning, and strategic development of OCHA ROAPs digital and social media platforms, including i) Develops and curates multimedia contentsuch as short videos, social cards, and infographicstailored to each platforms audience and analytical insights, ii) Monitors analytics and audience engagement to inform strategy adjustments and enhance digital visibility and iii) Provides technical advice and hands-on support to regional and country teams in strengthening their digital communication presence and integrating social media best practices.
• Produce, edits and update a range of communication and public information productsincluding Daily Operation Updates, press releases, situation updates, noon lines, reports, and presentationsfor dissemination across OCHA channels.
• Supports the drafting, layout, and editorial review process to ensure that all written outputs are accurate, timely, and aligned with OCHAs editorial standards.
• Consolidates and synthesizes inputs from Humanitarian Advisory Teams (HATs), country offices, and regional clusters to produce situational reporting materials.
• Ensures coherence of content across all platforms and supports the integration of visuals, data, and narrative content for visibility impact.
• Coordinates with relevant units to ensure consistent and accurate information flow on ongoing emergencies and preparedness activities.
• Supports the planning, coordination, and implementation of communication and visibility activities for regional events, campaigns, and advocacy initiatives.
• Support the country offices and Humanitarian Advisory Teams (HATs) with the implementation of regional events communications.
• Supports the Regional Public Information Officer and the Head of the Situation Unit in ad-hoc communication and coordination tasks, including surge communication support during sudden-onset emergencies (on-site or remote) and appointed as a unit in charge as assigned by regional Public Information Officer. Competencies
• Professionalism: Knowledge of current events and issues in the various areas of the Department. Knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information. Ability to interact with the media and other constituents. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to perform analysis, modeling and interpretation of data in support of decision-making.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks thinks outside the box; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches. Education High school diploma or equivalent is required. A first-level university degree may be accepted in lieu of two years of required experience. Job – Specific Qualification Not available. Work Experience A minimum of ten 10 years of experience (or 8 years if graduated with a first-level university degree) in public information management, journalism, mass communication or relevant area is required. Relevant experience working with teams in complex emergency and / or natural disaster response (in actual setting where a mission and/or project is being implemented or remote support) in the Asia Pacific Region is required. Experience using multimedia tools and applications (i.e. Adobe Illustrator, Adobe Photoshop, Adobe Premiere, Canva) in production of all PI work is required. Experience in drafting and editing media content (i.e. press releases and response plan, short video production) is required. Experience managing website and/or social media platforms (i.e. X, Instagram, Facebook, LinkedIn or Weibo) is required. Experience in communications on humanitarian affairs is desirable. Experience in the United Nations Common System or international organizations is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Thai are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). Required Languages Language Reading Writing Listening Speaking English UN Level II UN Level II UN Level II UN Level II Thai UN Level I UN Level I UN Level I UN Level I Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods. Special Notice This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Applicants for GS and related positions may apply and be considered for locally recruited positions no matter where they are currently located (including the current serving staff members at other duty…