This is a systems-building role, not a passive coordination position.

The People Recruitment & Performance Lead will implement structured recruitment processes, onboarding workflows, performance tracking systems, training coordination, documentation management, and exit processes for volunteers and internal teams.

Key Responsibilities

• Manage volunteer recruitment and onboarding processes
• Implement and maintain structured onboarding workflows
• Maintain volunteer records and documentation
• Oversee training workflow implementation
• Build and maintain a centralized training resource library
• Observe team performance and recommend capacity-building support
• Implement structured exit management processes
• Lead and guide People Assist volunteers
• Escalate operational or people-related issues appropriately

Required Tools (Basic Proficiency)

• Google Workspace or Microsoft 365
• Google Sheets or Microsoft Excel (basic tracking and reporting)
• Zoom or Google Meet
• Trello or Notion (basic workflow tracking)
• Email communication tools

Soft Skills Required

• Strong organizational skills
• Structured and systems-based thinking
• Self-leadership and accountability
• Clear written and verbal communication
• Escalation awareness
• Ability to lead and support volunteers respectfully