Primary Care Development Corporation (PCDC): Catalyzing Excellence in Primary Care

Quality primary care is transformative and a cornerstone of healthy, thriving communities. PCDC, a nationally recognized 501(c)(3) community development financial institution (CDFI), provides capital financing, expertise, and advocacy to expand primary care access and advance health equity in communities that need it most.

Built on its 30 years of experience, PCDC is a statewide convener and primary care expert that brings safety net providers together to develop the care models and business practices necessary to remain longstanding, viable businesses with measurable impact. In addition, we continue to support providers to succeed in various State and Federal-led transformation initiatives (e.g., AHEAD, the NY 1115 Medicaid Waiver, Patient-Centered Medical Home, etc.).

Reporting directly to the Chief of Staff, the Special Assistant is a strategic operational partner to the CEO and Chief of Staff. This role leads cross-functional initiatives such as technology implementation and annual ratings, applies policy and operational judgment when leading projects, and ensures alignment of priorities across the enterprise by tracking, managing, and surfacing roadblocks as necessary. The Special Assistant exercises discretion and independent decision-making in planning, prioritization, and follow-through for the Office of the CEO

This is a hands-on role for someone who thrives in an office environment and displays strong judgment, discretion, and self-direction in accomplishing goals. Previous experience in startups, technology, or other similarly dynamic environments strongly preferred. Must be able to secure becoming a NYS notary public within the first six (6) months of employment

• Annual Salary Range: $90,000- $110,000 (non-exempt; hourly)
• Work environment: Hybrid (in-office, 3- 4 days / week)
• For full consideration: A thoughtfulcover letter,resumeandcompleted online application is required.

No phone calls or staffing firms please.

Position Description:

Office of the CEO: 60%

• Manage scheduling, travel bookings, and expenses for the CEO and as requested.
• Oversee and manage cross-departmental initiatives on behalf of the Office of the CEO, defining scope, selecting appropriate solutions, setting timelines, and tracking milestones, drive accountability for outcomes.
• Establish and maintain an action-tracking system across initiatives; monitor dependencies and escalate issues as necessary.
• Act as liaison to the Board of Directors, including setting meetings, ensuring agendas and materials are sent in a timely fashion, managing Board governance requirements, and facilitating communication between as needed.
• Handle sensitive and confidential information with absolute discretion.
• Other duties assigned and needed.

Organizational Support: 40%

• Lead CRM governance: establish standards, best practices, and usage policies; partner with PCDC units to improve usage.
• Restructure company intranet to meet current needs, maintain its organization, and ensure materials remain current.
• Oversee event planning and execution, including the annual Gala and symposium.
• Oversee contract workflow processes in partnership with Legal/Finance; ensure procedural compliance, cycle-time targets, and continuous improvement.
• Maintain Notary Public commission (or obtain within 6 months) to support contract execution.
• Serve as point of contact for internal software/program questions not managed by external IT; coordinate enablement, access, and adoption plans across stakeholders
• Other duties assigned and needed.

Qualifications:

• Bachelors degree from an accredited college or university.
• 35+ years experience supporting a CEO, founder, or senior executive in a fast-paced, dynamic, detail-oriented environment with demonstrated project leadership.
• This position works from the corporate office located in Lower Manhattan 3-4 days a week and as needed.
• Current NYS notary public designation preferred; willing to become a NYS notary public within 6 months from date of hire.
• Highly organized, detail-oriented, and process-driven.
• Self-motivated and flexible, with a positive attitude, able to work independently; and affinity for upskilling.
• Strong oral and written communication skills.
• Strong interpersonal skills and proven ability to work effectively with a wide variety of people and organizations, and in cultural and ethnically diverse environments.
• Excellent teamwork and strong time management skills are essential.

No phone calls or staffing firms please.